FRONT DESK CLERK (FULL TIME)

Front Desk Clerk

We have an opening for a full time Front Desk Clerk position.

Location : Delta One Lounge - Terminal 4 JFK International A, Jamaica, NY 11430 Note : online applications accepted only.

Schedule : Full time schedule. Days and hours may vary. Must be available nights and weekends. More details upon interview.

Requirement : Customer Service experience required.

Fixed Pay Rate : $22.00 per hour.

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1466263.

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions :

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.

Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to work!

Job Summary

Summary : Checks guests in and out of the hotel. Resolves challenges throughout guests' stays. Promotes hotel services and amenities to guests and upsells products. Essential Duties and Responsibilities :

• Welcomes and acknowledges each guest with a smile, eye contact and friendly greeting, using the guest's name when possible.
• Anticipates guests' service needs by asking questions, listening to guest preferences and taking action when possible.
• Speaks to guests and coworkers using clear, appropriate and professional language.
• Answers telephones using appropriate etiquette, transfers calls to the right person or department; takes and relays messages.
• Processes all guest check-ins by confirming reservations, assigning rooms and activating room keys.
• Processes all payment types, including room charges and cash, check, debit and credit transactions.
• Processes all check-outs; resolves issues related to late disputed charges.
• Answers, records and processes guest calls, messages, requests, questions and concerns.
• Follows up with guests to ensure issues have been met to their satisfaction.
• Coordinates with Housekeeping to track readiness of rooms and report guest concerns.
• Communicates parking procedures to guests, dispatch bell staff and valet staff as necessary.
• Provides guests directions and information regarding the property and local points of interest.
• Runs daily reports, identify any special requests and check reports for accuracy.
• Assigns rooms according to guest request and preferences whenever possible.
• Completes designated cashier and closing reports in the computer system.
• Balances and drops receipts according to accounting specifications.
• Practices safety standards at all times.
• Complies with record retention, Standard Operating Procedures and daily responsibilities.
• Performs other duties as assigned.

Associates at Restaurant Associates are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates :

In addition, full-time positions also offer the following benefits to associates :

Abides by all Company policies and procedures including but not limited to :

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

About Compass Group : Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Applications are accepted on an ongoing basis.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.