Information Technology Support Specialist
Title : IT Support Specialist
15 month contract + extensions, multi year rolling contract
Location : 2 sites in South San Francisco, CA, 1 mile of one another.
Rate : 25-45hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.
Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law. The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope.
They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.
Basic Requirements
5+ years working in an IT support team following ServiceDesk practices. (Multi-site support, incident management, problem management, change management).
Additional Skills / Preferences :
- Bachelor's or Associate degree in Computer Science, Information Technology, Information Management, or other related fields.
- Broad knowledge of IT Service Support and environments (Windows, Mac, Desktop Support, mobile support, printer support, network support)
- Knowledge of site-specific environment
- Self-starer, ability to work independently
- Exemplary communication skills
- Strong network understanding
- Good knowledge of Telephony solutions
- Strong teamwork and people skills
- Ability to manage multiple priority projects
- Vendor engagement skills
- Incident problem management
- Experience working around lab or manufacturing environments (preferably pharmaceutical)
- Basic knowledge of telecom, workplace, AV and mobility technologies and how to support them.
Information Technology Specialist Ii
The Information Technology Specialist II works closely with stakeholders, including executive management, the Information Technology Unit, and ETP staff to support the agency concentrating on security and network documentation. Under the general direction of the Information Technology (IT) Manager I...
Information Technology Specialist I
Under the general supervision of the Director of Technical Operations (Information Technology Manager I), the Information Technology Specialist I is responsible for CALPIA industry infrastructure support and deployments, project coordination, and issue remediation with business units and program par...
Information Technology Specialist I
Under the general direction of the Operational Technology (OT) Unit Manager in the Energy Management Systems (EMS) Section, the Information Technology (IT) Specialist I's duties and activities are performed primarily within the System Engineering Domain, Business Technology Management Domain, and In...
Information Technology Specialist I
Eligibility for hire may be determined by your score on the Information Technology Specialist I Exam. Under the direction of an IT Supervisor II, the incumbent serves as a Lead MECM Administrator supporting business operations in the Oakland District Office and surrounding area. MAJOR FUNCTIONS: The...
Information Technology Specialist I
The Information Technology Specialist (ITS) I works as the Data Analyst/Reports Developer in the Business Intelligence Services Section and is responsible for reviewing and understanding data models, analyzing data and developing reports to meet Financial Information System for California (FI$Cal)’s...
Information Technology Specialist Ii
The mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the FTB’s mission. Expert in your field? Looking to take on the most challenging issues in a system that processes withholding forms, payments, and credits and generates a ...
Information Technology Specialist I
The Department of Financial Protection and Innovation is recruiting a Permanent Full-time Information Technology Specialist I position within the Information Technology Services Division. Under the general direction of the Application Development M&O Unit (ADMO) Manager, the IT Specialist I work as ...
Client Services Support Specialist
If that sounds like you, read on! Specific responsibilities include Become an expert on Damas full suite of products and services End-user and client multi-media support (email, phone, text) for all Dama products and services Provide support for internal teams that include but are not limited to com...
Information Technology Specialist Iii
In addition, the Network Architect will provide guidance to, mentor other members of the network and information technology teams, delegate responsibilities to other Network Administrators, and monitor network performance. Our agency supports the development of staff by offering training to flourish...
Information Technology Specialist I
Under the general direction of the Information Technology Supervisor II the incumbent will serve in the capacity of an Information Technology (IT) Procurement Specialist to the Department of Justice’s (DOJ) Chief, executive staff, and DOJ clients to solve a wide range of business and technical issue...