Company Name : WC Health
Job Title : IT Technician (Part- Time)
Company Introduction :
In every convenient location, WC Health provides patients with comprehensive and integrated health care focused on behavioral health.
As we continue to evolve as a company, we are proud to have stayed true to our original mission of creating services and products that make a positive difference in people's lives. We pledge to continue to challenge the status quo in healthcare delivery and strive to develop new programs through the collaborative efforts of our dedicated team, partners, patients, and communities we serve.
Our wrap-around services include medical, housing, pharmacy, transportation, case management and mental health services.
Voted as one of the top 5000 growing healthcare companies by INC 5000, we are looking for highly motivated individuals to join our growing team.
To learn more about our company, please visit our website at
Objective :
- WC Health is seeking an IT Technician who has experience with IT in a business environment and wants to help support IT infrastructure for the growing business. Applicant will be responsible for providing remote and on-site technical support to users in an efficient and accurate manner.
Essential Functions :
Ability to provide remote and on-site desktop support to end users.Support / troubleshooting of moderately difficult hardware, software, network, mobile device, remote users, and phone related issues within a large enterprise environmentHandle support tickets from end users, as well as maintain accurate, thorough, and timely information in ticketing system adhering to departmental policies and proceduresMust possess reliable transportation and be willing to travel to company sites as neededPerform basic Help Desk troubleshootingPassword resetsFix broken mapped network drivesAdd printers (Local and Networked)Troubleshoot client-side network connectionsSetup email on mobile devicesBasic experience with setup and support of Office 365 and Google WorkspaceInstall, configure, maintain, repair, and troubleshoot end user workstation hardware and peripherals.Knowledge, Skills and Abilities :
Excellent problem analysis and solving skillsAbility to problem solve and troubleshootExcellent verbal and written communication skillsDetail-oriented and organizedThe Ability to learn on the flyExcellent time management skillsPosition Type : Full Time
Education and Experience :
High School diploma or GED equivalent1+ years' experience in a technical support or customer service role.An Associate's degree in a computer-related field is preferred.Certifications such as A+, MCP, Network+ preferred.Job Posted by ApplicantPro