Broadcast Engineer

Primary Function

As a Broadcast Engineer, you will play a pivotal role in operating, maintaining, and supporting cutting edge technology as part of the customers' event studios, premium event centers, and digital event environments. You will work alongside Sr. Broadcast Engineers, Venue Managers, Jr. Engineers, Producers, Technicians and other experts for events, collaborating with operations. You will maintain audiovisual, conferencing, and production infrastructure, balancing the integration of cutting-edge technology while supporting legacy hardware and systems to deliver seamless, high-quality event experiences.
Collaborating with event production teams, you’ll ensure our production-level spaces meet the evolving demands of in-person, hybrid, and digital events, setting new benchmarks for technical precision and reliability. Supporting the control and application of all technical equipment is key to the Broadcast Engineering role. The Broadcast Engineer will help maintain documentation of systems and support the Sr. Broadcast Engineers and operations team. You will support events to ensure they are aligned to customers goals, internal standards, and global alignment.
WORK LOCATION
Hybrid, in-office 3+ days per week
PAY TRANSPARENCY
RANGE: $140k - $165k

Duties & Responsibilities

• Provide technical support and the application of best practices in the field of AV engineering, supporting all related disciplines such as troubleshooting, monitoring, calibration, maintenance support, and documentation
• Interact with Engineering Management, Broadcast Engineers and Sr. Broadcast Engineers ensuring common technological solutions and workflows are maintained
• Maintain SOPs for safety, maintenance, and use of venues
• Identify challenges in event support and work with Sr. Broadcast Engineers and engineering management to recommend new options and opportunities
• Coordinate with the maintenance engineering team in repair, replacement, or creation of engineered solutions of equipment and infrastructure as needed to keep integrated systems and enterprise technology functional and performing to industry standards
• Use advanced troubleshooting best practices and root cause analysis to identify weaknesses, minimizing recurrence, and improve future design and integration
• Coordinate and oversee the repair and replacement of equipment working with the in-house maintenance team as well as third party vendors, service personnel and/or outside contractors
• Mentor and help to develop Broadcast Engineers and other technical personnel
• Update database of equipment assets and inventory
• Recommend alternatives to infrastructure including replacement of systems and equipment
• Update system documentation and service manuals related to and useful for installation work, and diagnostic reference for current repairs and future upgrades
• Maintain technical drawings, signal flow diagrams and integrated systems designs in standard software packages such as CAD, Visio, etc.
• Interact with other technical and non-technical client staff
• Organize and provide training of all operations technical staff on equipment and procedures
• Other duties as assigned

Skills & Qualifications

• In-depth knowledge of legacy and state-of-the industry multimedia systems and equipment used in best-in-class event centers
• Demonstrated expertise in analyzing and solving complex technical problems and an interest in developing new strategies
• An overall understanding of the live program production process is necessary and a strong sense of urgency in solving customer requests to ensure timely resolution is critical
• Strong results orientation with a flexible attitude to deliver seamless and timely services to customers
• Mastery with all types of AV equipment and control systems, including Ross Ultrix/Carbonite/Expression, Crestron, Dante, Q-Sys, Panasonic, L-Acoustics, Yamaha and others
• Understanding of LAN/WAN hardware and software for switches, hubs, routers, bridges, modems, via copper and fiber for audio and video and control
• Strong analytical, problem-solving and troubleshooting skills related to broadcast AV, enterprise AV
• In-depth “hands on” knowledge of audio and video production tools such as cameras, mixers, monitors, editing systems, etc. and able to correctly setup and diagnose problems with such equipment
• Ability to liaise with manufacturers and integrators to install, test and recalibrate new and newly repaired gear
• Ability to create, read and notate on high-level schematics, signal flow diagrams and construction drawings, Proficient with CAD programs
• Must be proficient in Google Workspace and show ability to use automated and higher-level processes
• Candidate must be a proactive problem solver and a team player
• Candidate must have strong verbal communications skills, be well organized and capable of handling multiple assignments
• Strong interpersonal skills and ability to supervise small teams. Sensitivity and tact in dealing with staff/partners/clients at different levels in a culturally diverse environment
• Candidate must have a commitment to excellence and to ongoing education in Engineering and IT and to the mastery of his or her craft

Education & Experience

• 5+ years’ broadcast, AV or telecommunications experience; large market/facility
• Bachelor’s degree or higher in Electronic Engineering or related field preferred
• InfoComm (CTS, CTS-D and/or CTS-I), CCNA, PMP or other related certifications preferred