Credit Card & Consumer Lending Issues & Complaints Program Manager

Credit Card & Consumer Lending Issues & Complaints Program Manager

Join to apply for the Credit Card & Consumer Lending Issues & Complaints Program Manager role at Regions Bank

Job Description

At Regions, the Program Manager will design, implement, and oversee ongoing program(s) and strategic projects at the corporate level for single or multiple business units.

Primary Responsibilities

• Supports, designs and implements key program(s) across Regions
• Manages logistics, communications, marketing, and metrics for the program(s) managed
• Assembles teams, assigns responsibilities, develops schedules, and determines and acquires resources
• Serves as liaison between project team and functional area
• Develops and manages overall plans to ensure work is assigned and completed on time
• Maintains ownership during all phases of a program to ensure projects within are executed according to plans
• Partners with multi-disciplinary teams across the organization to achieve desired outcomes
• Serves as a member of a collaborative work team to create informative and entertaining programs of excellence
• Measures, manages, and aims to improve program experience against metrics
• Maintains professional knowledge of program standards and trends by attending seminars, consulting with other program professionals and reading trade publications
• May work with sponsors and functional owners to organize and lead the implementation of process improvement initiatives
• May serve as subject matter expert, point of contact and / or lead on related programs and special projects

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

Preferences

Skills And Competencies

This position may be filled at a higher level depending on the candidate's qualifications and relevant experience.

Additional Job Duties

Benefits Information

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

https : / / www.regions.com / welcometour / benefits.rf

Location Details

Regions Center

Location : Birmingham, Alabama

Equal Opportunity Employer / including Disabled / Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

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