Dispatcher - Sacramento - Full Time - English/SpanishAccurate Courier Services • North Highlands, CA, US

Dispatcher - Sacramento - Full Time - English / Spanish

Accurate Courier Services • North Highlands, CA, US

6 days ago

Job type

Full-time

Job description

Job Description

Salary : $21.00 / hr

Accurate Courier Services (ACS) has been providing dependable time-critical delivery services for over 20 years. As a leader in our field, we provide logistics / courier services to hospital systems, medical foundations, pharmacies, and laboratories.ACS is a top-flight medical courier operation. We are a team of motivated individuals responsible for moving critical parcels (specimens, cultures, etc.) within hospital networks. We are proud to be a part of making a positive impact on people's lives when they need it most.

ACS is looking for a dispatcher to join our team. In this role, you will be providing administrative and logistical dispatching assistance professionally to our drivers and customers. You will coordinate and manage efficient and effective delivery methods for our Medical Courier Drivers.

Available Schedule : Monday to Friday, 10 : 00 am - 6 : 30 pm

Benefits

Medical / Dental / Vision (after 90 days)

Job Duties Include

Dispatch delivery orders and relay messages and special instructions to delivery drivers

Utilize standard forecasting process to generate optimal deliveries, then determine manpower requirements and schedule routes

Assist management in monitoring and reviewing service issues, contacting customers to communicate said issues, and making corrective changes when needed

Support the management staff through effective communication and contingency planning

Communicate with delivery drivers and field offices to gather quality data to enhance customer service and delivery efficiency

Review inefficient deliveries, making corrections to improve efficiency

Assist in the coordination of safety and DOT regulations

Minimum Requirements

Prior Dispatch experience (Preferred)

Valid and clean California State drivers license

Submit and pass the required drug screening

High School diploma or GED equivalent

You must be flexible with scheduling as on-call, weekend, and holiday hour rotations are a necessity of the position.

Desired Skills

Strong analytical skills and the ability to work with mathematical concepts preferred

Ability to lead others through challenges, obstacles, deadlines, and changes with a positive result

Ability to thrive in a fast-paced customer service organization and results-driven culture

Highly proficient knowledge of Microsoft Office Suite with strong Excel and database skills

Excellent written and verbal communicator

Bilingual : English, Spanish

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Dispatcher • North Highlands, CA, US

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