Alarm Coordinator

Job Description

Job Description

safety sensitive

onsite Monday through Friday 0830-1700

Duties

Collaborate with other internal departments to ensure proper communication for both the intrusion and fire alarm systems

Manage SmartSheet and share validation details with other departments

Validate the intrusion and fire alarm systems are reporting over the correct phone lines

Calls stores and performs technical troubleshooting ensuring the alarm system is picking up on the correct extension

Program outbound dial parameters and ensure the intrusion alarm panel can accept program changes made through the phone system

Email alarm service companies and schedule maintenance as necessary

Experience

Minimum of 3-5yrs experience in alarm system installation & / or servicing. Ability to multitask and work on multiple projects simultaneously.

CAD (computer assisted drafting) experience & / or training in alarm systems is desired. Factory training and hands-on experience with various alarm control equipment including Honeywell, Bosch and DMP systems preferred

Position Summary

Fortune 10 Health has an exciting opportunity for an Alarm Service / Installation Coordinator. This individual is responsible for supporting Burglary, Fire Alarm, and Access systems for Retail stores. Working closely with subcontractors to help resolve Service and Installation issues pertaining to entities. The Alarm Service / Installation Coordinator position is in a fast-paced call center environment working in conjunction with s Central Station Monitoring team on trouble shooting calls. This role provides the opportunity to learn new technologies.

Education

Must have minimum of 2-year associates degree in electronic technology or equivalent years of related work experience.

What days & hours will the person work in this position List training hours, if different.

Monday through Friday 0830-1700