Regional Engineer - MD, DC & Northern, VA.

Enterprise Maintenance Manager

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands all to make home and community places of pride, power and belonging.

At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.

Job Description Summary :

Provides leadership, direction, and oversight for the physical condition, appearance, and operational efficiency of the assigned properties; ensures a safe and attractive living environment for residents and a great place to work for associates. Work collaboratively with the site and corporate team members to meet organization needs.

Responsibilities include :

• Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions.
• Works with onsite team to ensure timely, accurate, and high-quality completion of resident service requests.
• Works with Maintenance Supervisors to effectively manage all maintenance associates; ensures they are fully trained and that all job responsibilities are completed in a timely and efficient manner.
• Works with onsite teams to oversee apartment turnovers, to include repairs, renovates, paints, and cleans vacant apartments.
• Works with onsite teams to ensure that all areas are kept safe, tidy, and free of trash, debris, and animal waste, including the cleanliness of the dumpster areas, as well as the necessary preparation of dumpsters for trash pick-up.
• Complies with Enterprise Residential's policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures.
• Resolves complex or advanced service issues including sensitive communications with residents.
• Work with site team to develop, budget, and schedule for completion of Preventive Maintenance Program as stated in the P&P for their portfolio.
• Oversees specific Capital improvements and Maintenance repairs on all communities within the assigned portfolio, to includes capital upgrades, asset preservation, and property loss and insurance claims.
• Work with Director of Engineering to negotiate short-term annual contracts to maintain the property including but not limited to Landscape, Snow Removal, Elevators, Swimming Pools, and Mechanical Systems (chillers, boilers, etc.).
• Work with Director of Engineering to develop, budget, and implement a 5-year Capital Asset Preservation plan for all communities within the assigned portfolio.
• Work with L&D to provide training and mentorship for maintenance team members, both current and new hires. Responds timely, appropriately, and courteously to emergencies.
• Participates in and attends all required in-service training sessions.
• Supports all communities as assigned by management.
• Coordinate preparation of properties for government mandated inspections (ex. REAC).
• Coordinate coverage for open maintenance positions within assigned portfolio.
• Other duties as assigned.

Supervisory Responsibilities :

In the absence of a Maintenance Supervisor, the Regional Engineer will manage the maintenance department in collaboration with the Property Manager, which may include : Area Maintenance Supervisor(s), Senior Maintenance Technician(s), Maintenance Technician(s), Maintenance Apprentice(s), and / or Porter(s). Carries out supervisory responsibilities in accordance with Enterprise Residential policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

Essential Skills, Experience, And Talents :

Requirements :

Total Rewards at Enterprise :