Merchandise Coordinator

About the Team

It's no surprise people are passionate about the health and happiness of their pet and our Merchandising (buying) team is no different. When it comes to the products and solutions in our stores, our incredible teams of merchandising associates have everything covered – from head to tail! From keeping up with the top trends to developing new, innovative solutions, our buyers help ensure every pet parent can find exactly what their pet needs at PetSmart. Join our team and show your love for pets by creating products as special as pets themselves!

About the Location

Collaborative & Flexible Work Environment : We believe in fostering growth, teamwork and creativity in a dynamic workplace. This role is based at PetSmart's Phoenix Home Office, where associates currently enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week (a "flex workday" with leader approval), and an expected four days in the office. At PetSmart, you'll be part of an engaging and supportive environment designed to help you and our teams thrive.

About the Job

In partnership with our vendors, merchandisers, planners and marketing, the Merchandise Coordinator will manage the day-to-day maintenance of our items / sku's. These responsibilities include everything from introducing the products to managing the promotions.

Responsibilities :

Gather and populate information for new vendor and item set up

Liaison between cross-functional partners and buyers

Sample management

Vendor monitoring, payback management

Responsible for executing needed details into the promotional management system, inclusive of collecting, organizing / filing, entering, and changing and auditing promotions as needed

Maintenance and execution of digital pricing and promotions such as iMAP changes and Omni / web only offer setup. Collaboration with Site Merch team to ensure omni-offer creative and messaging is accurate and effective.

Manage the online assortment through greenlighting items to go live on site, setting fulfillment eligibility, coordinating assets and PDP updates with vendors, and assisting with backend attribution and taxonomy projects to ensure a seamless digital customer experience.

Review and sign off on marketing signage sent to all stores to ensure accuracy for upcoming promotions for pet parents

Managing category release uploads / change forms

Occasional customer service issues or store questions

Submitting communication to stores (CASE messages)

Misc vendor related issues, concerns or questions

Education / Experience

Requires knowledge obtained through an Associate's degree or Bachelor's degree

Proficiency typically obtained with 2+ years experience in a Buyer support, merchandising, or data entry role

Experience with Excel; beginner level

Requires good analytical process skills and high level of accountability to ensure accuracy of data

Candidate must have proven team forming skills to initiate positive relationships with other departments and outside vendors

Listens attentively and responds in a sensitive and appropriate manner, treating all with respect and dignity

Requires professional written and verbal communication skills to effectively communicate information to all levels of leadership

Requires excellent organization and accurate data entry skills

Must be able to work in a fast paced environment where priorities can change quickly

Omnichannel experience (both stores and e-commerce) is preferred

About the Culture

At PetSmart, we work hard to create a culture where

every associate feels like they truly belong

and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they're core to PetSmart's success.

Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.

Our home office offers outstanding amenities in a fun and rewarding workplace including :

Pet friendly environment, bring your pets to work!

On-site Dog Park

"Top Dog" gym with equipment, fitness classes, massage therapists and personal trainers

"Sit & Stay" Café serving fresh breakfast and lunch options

On-site coffee bar

"Lil' Paws" learning center and onsite daycare facility (associate paid)

Volunteer events with PetSmart Charities

Learn more about #Life

tPetSmart here :

https : / / www.lifeatpetsmart.com / life-at-petsmart /

Check out Associate stories and share in some celebrations at PetSmart :

https : / / www.blog.lifeatpetsmart.com /

Explore PetSmart Benefits here :

https : / / benefits.petsmart.com /

If you don't already live in the Phoenix area here's a guide to the area :

Welcome to Phoenix Guide

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.