Inside Sales Manager

Job Description

Job Description

Description :

With a customer-centric mindset, the Inside Sales Manager will lead and manage a team to achieve revenue growth and expanding market share by proactively reaching out to potential customers, nurturing leads, and assisting the field sales team to close sales opportunities. This role works closely with cross-functional teams and requires strong communication skills as well as sales acumen to deliver a seamless customer experience.

Requirements :

Primary Role Responsibilities

• Leading, motivating, and managing the inside sales team to achieve individual and team sales targets.
• Developing and implementing sales strategies to drive revenue growth and expand the customer base.
• Monitoring and analyzing sales metrics to ensure the team’s performance aligns with company goals.
• Conducting regular training sessions and providing coaching to improve sales techniques and product knowledge.
• Ensuring effective communication and collaborating with marketing, product, and outside sales teams to align sales efforts with business goals.
• Managing the sales pipeline, overseeing the qualification, follow-up, and closing opportunities.
• Handling complex customer inquiries and negotiations, offering guidance to the team when needed.
• Identify and qualify potential customers through outbound calls, emails, and other lead generation activities.
• Conduct research to understand customer needs, pain points, and purchasing behaviors.

Desired Work Experience, Qualifications, & Skills

Competencies

Additional Requirements