Operations Manager

Description :

Lead with Purpose. Grow with Sprague.

Are you ready to take the next step in your leadership journey with a company thats redefining pest management? Sprague Pest Solutions is looking for a driven, people-focused Operations Manager to share leadership responsibilities for our team based in Tacoma, WA. If you're passionate about coaching others, delivering exceptional service, and making a real impact on public health and safety, this is your opportunity to thrive. Join us in our mission to protect people, property, and food with integrity and innovation. Apply today and be the difference.

What you'll do :

• Train technicians to locate, identify, destroy, control, and repel pests
• Review routing and scheduling for improvements to efficiency
• Partner with clients and provide support to technicians to resolve service problems, ensure complaints are responded to timely and follow-up steps are taken
• Inspect technician's vehicles and route work to ensure standards are met for safety, cleanliness, quality, and service
• Work with branch manager, sales personnel, and technicians to prepare client bids for special services, including fumigation and bird work
• Travel throughout the branch territory, from Federal Way to Lakewood, Chehalis, Bremerton, and throughout the  Olympic Peninsula

What we do at Sprague :

Pests pose a serious threat to public health and our worlds food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Spragues highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint.

Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention.

What youll get working here :

Benefits :

Requirements :

Must haves for this job :

Nice to haves for this job :

Pre-Hire Screening Requirements :

All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.

Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Detailed Job Description :

Position Summary

Supervise service personnel and support sales personnel to achieve performance, quality and growth goals. Passionately delivering uncompromising results through the work of others.

Essential Duties and Responsibilities

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills and Abilities

Education and / or Experience

Language Skills

Ability to read and write reports, business correspondence, and procedure manuals. Ability to interact tactfully and positively with Sprague staff and management. Ability to maintain a high level of confidentiality. Ability to speak effectively to clients or Sprague employees.

Mathematical Skills

Able to calculate figures and amounts and add, subtract, multiply, and divide with whole numbers, fractions, decimals, and percents; calculate averages, ratios, proportions and rates; convert decimals to fractions; convert fractions to percents.

Reasoning Ability

Possesses sufficient inductive and deductive reasoning ability to perform job successfully; critically reviews, analyzes, synthesizes, compares and interprets information; draws conclusions from relevant and / or missing information; understands the principles underlying the relationship among facts and applies this understanding when solving problems.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; climb; and talk and hear. The employee must occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to regularly drive a company vehicle between client sites and will be required to maintain a DOT certificate, CDL and Hazardous Materials endorsement.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a variety of client settings that will include exposure to seasonal weather, damp and / or dusty locations, freezing conditions and hot conditions with temperatures over 120 degrees. There are frequent employee and client contacts and interruptions in person and via the telephone during the day. The noise level in the work environment is moderate.

W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

Compensation details : 78000-85000 Yearly Salary

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