Technical Support Specialist - APAC
A company is looking for a Technical Support Specialist in the APAC region.Key Responsibilities : Help customers troubleshoot technical issues via email and chatMeet and exceed individual performance metrics for support specialistsContribute to strategic projects such as analyzing data and writing documentationRequired Qualifications : Minimum of 2 years experience in customer support in the SaaS industryExperience troubleshooting APIs is preferredAbility to work a full-time schedule including weekendsBased in the GMT+11 time zone in the APAC regionExperience in a remote work environment is a plus
Technical Support Specialist - Tier I
Key Responsibilities:Respond to client support queries through various communication channelsDiagnose and troubleshoot computer software and hardware issuesCreate knowledge articles, training manuals, and customer-facing materialsRequired Qualifications:Must be a United States citizen and located in...
Boiler/Hydronic Tankless Technical Support Specialist
What does a Technical Support Specialist do at Rinnai?. Provide phone support in the service, installation and troubleshooting of all Rinnai product. Ensure the identification, documentation, and resolution of quality/performance issues; Support in the repair and/or failure analysis of product retur...
Technical Support Representative Remote Support Specialist
A company is looking for a Technical Support Representative. ...
Technical Support Specialist / Operations Support III----Remote
Troubleshoot technical issues and escalate them as necessary to Technical Product Support Engineers. Candidates should have at least 5 years of experience in technical support, customer service, or account management, specifically with. Candidates must effectively interpret and communicate technical...
Technical Support Specialist / Operations Support III----Remote
Troubleshoot technical issues and escalate them as necessary to Technical Product Support Engineers. Candidates should have at least 5 years of experience in technical support, customer service, or account management, specifically with. Candidates must effectively interpret and communicate technical...
Technical Support Specialist
The Technical Support Specialist is responsible for providing technical assistance and support to clients and end-users experiencing technical issues with software, hardware, or other technology products. Respond to Technical Inquiries: Receive and respond to technical support inquiries via various ...
Administrative and Technical Support Specialist
Administrative and Technical Support Specialist. Support the field office chief in scheduling. ...
Tier 1 Technical Support Specialist
As a Customer Support Specialist, you will be the first voice the client will hear and the first level of support. You will delegate pending call-backs to the appropriate Customer Support Specialist tiers. Ability to understand and communicate complex technical systems to a non-technical audience Wo...
Technical Support Specialist I
As a Technical Support Specialist, you will contribute to providing level two support and troubleshooting to Iridium’s global network. Iridium is seeking a talented and motivated entry level Technical Support Specialist to join our Customer Care team. For over 20 years, Iridium’s unique network and ...
Product Support Specialist, Assoc (Technical Customer Service)
Strong communication skills, especially in explaining technical terms in a way that non-technical individuals can understand. You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple...