Box Office Coordinator

Part-Time Box Office Coordinator

Tacoma City Theaters, managed by Legends Global, has an opening for a part-time Box Office Coordinator. The primary responsibilities include assisting with coordinating, planning, and organizing box office sales, assisting with event programming, and assisting with staff management and oversight of the box office ticket sellers and ticket takers at Pantages Theater, Rialto Theater, and Theatre on the Square. This position reports directly to the Box Office Manager.

Essential Duties and Responsibilities :

• Assist Box Office Manager with event programming and all elements of ticketed events using software including Ticketmaster TMWin HOST, TM1 Events and Archtics.
• Communicate effectively, professionally and positively with customers, promoters, venue staff, vendors, and ticketing company representatives.
• Solve problems and provide exceptional customer service.
• Maintain accurate inventory of all tickets distributed and available for sale.
• Monitor daily ticket sales for all upcoming events and communicate information to venue management and promoters.
• Maintain updated information in all event and settlement files for each event including all event sales, modifications, and settlement reports.
• Assist with training and supervising box office ticket sellers and ticket takers in accordance with box office policies, venue's human resource policies, and applicable laws.
• Answer phone calls during box office hours.
• Prepare and submit box office reports for event settlement as needed.
• Submit daily reports of sales transactions to Box Office Manager.
• Ensure PCI compliance rules are followed.
• Assist the Box Office Manager with all box office functions.
• Manage all box office duties and box office staff when Box Office Manager is out of office.
• All other duties and responsibilities as assigned.

Education And Work Experience :

Skills And Abilities :

Physical Demands :

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation :

Hourly Rate : $21-23 per hour (Non-exempt) Overtime : time and one half paid for weekly hours over 40 Sick leave paid in accordance with Washington state law

ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.