Customer Care Representative, Customer Service

Build a Bigger, Better, Bolder Future

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission : Customer focused position representing the company to schools, sports teams, churches and other non-profit organizations by telephone, community events, conferences, and on-site customer locations. Retains existing accounts and acquires new accounts by handling a high volume of inbound and outbound calls. Builds and maintains excellent relationships with customers by providing excellent service.

How You'll Make an Impact :

• Builds and maintains excellent relationships with customers to enhance their customer experience. Will require inbound calls, outbound calls and site visits including but not limited to customer deliveries, conferences, and community events.
• Achieve sales and retention goals by managing customer lists, delivering high quality, motivational presentations at kick-offs, parent / teacher meetings and open houses for schools and non-profit organizations.
• Recommend and implement company approved strategies for effectively introducing products and programs to schools and organizations throughout the U.S. and Ontario, Canada.
• Provides detailed information as to how the Program works, how to start a fund-raiser and how fund-raising with our company benefits schools and non-profit groups.
• Schedules and verifies delivery dates and time of fund-raisers for new and existing customers.
• Accurately enters incoming orders for deliveries and pick-ups.
• Quickly resolves customer issues to the satisfaction of the customer while following company guidelines.
• Develops and maintains open, communicative, and team-oriented relationships with all team members.
• Follows direction of supervisor and performs all other special projects as assigned.

Who You Are :

Where You'll Work :