Embassy Suites Cleveland Rockside - Housekeeper

Join Our Team as a Housekeeper

About Us

As a Housekeeper, you are the heart of the hotel with a passion for great service. You will be responsible for cleaning guest rooms daily in accordance with hotel procedures, deep cleaning activities, and preventative maintenance tasks to ensure our guests have a memorable experience.

This role is for you if you are passionate about creating clean and attractive guest rooms, hallways, and public areas in the hotel. If you are a service-oriented individual who is excited about being part of a team that strives for excellence, then this job could be a great fit.

KEY SKILLS / RESPONSIBILITIES

• Sanitation and Cleanliness : Ensure the highest levels of sanitation and cleanliness in guest rooms and equipment. Spruce up lobbies, hallways, and restrooms. Make sure everything shines, from carpets to furniture. Stock and organize housekeeping carts, ensuring efficiency and readiness.  Replace bed linens and restock guest room supplies.  Perform deep cleaning tasks as needed, including changing AC filters and touching up paint.
• Guest Service & Communication : Be quick to respond to guest requests and deliver items with a friendly attitude. Exhibit great customer service skills.
• Safety and Compliance : Ensure guest and hotel property is respected and safe. Safeguard sensitive areas. Practice safe work habits to avoid possible injuries.

EDUCATION & EXPERIENCE

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

PROPERTY INFORMATION :

Located at the intersection of I-480 and I-77, with easy access to Cuyahoga Valley National Park, Cleveland Zoo and Cleveland Clinic Foundation, which are only minutes away. To explore Cleveland further, we’re 10 minutes from downtown and the Rock and Roll Hall of Fame, Progressive Field, home of the Cleveland Indians, First Energy Stadium, home of the Cleveland Browns and the Quicken Loans Arena, home of the Cleveland Cavaliers. Our all-suite hotel is ideal for business, leisure travelers and groups, featuring a free made-to-order breakfast and complimentary Evening Reception. Other complimentary amenities include BusinessLink™ Business Center, free airport shuttle, local area shuttle and parking that can accommodate oversized vehicles. The Embassy Grille offers a fine array of menu selections. We are ready to host a meeting or social event in our 9,886 sq. ft. Grand Ballroom, accommodating up to 1,250 people theater-style. Planners can conduct an executive meeting in one of our four boardrooms, or plan a training session in one of our conference rooms.

Application deadline for Colorado positions :

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