Data Center Repair Technician (Breakfix)

OUR COMPANY :

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the worlds largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO :

We are seeking an Data Center Repair Technician (Breakfix) to join our data center operations team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components. The ideal candidate will have hands-on experience with hardware from leading vendors such as Cisco, Juniper, Arista, and x86 server platforms.

The pay range of this role is up to $26.45 - 31.25 / hr for day shift and $31.25 - $36.06 / hr for night shift.

This position involves rotational shifts to support 24 / 7 / 365 operations.

This role may require up to 10% travel domestically and internationally.

KEY RESPONSIBILITIES :

• Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.
• Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.
• Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.
• Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.
• Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.
• Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.
• Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.
• Support the implementation of new hardware installations and the physical setup of network and server infrastructure.
• Participate in emergency response teams to address urgent hardware issues
• 4 Rotational shifts, for 24 / 7 / 365 service (8 to 10 hr. shifts; 3 to 4 days per week; 2 to 3 days off)

ESSENTIAL CRITERIA :

PHYSICAL REQUIREMENTS :

EOS BENEFITS :

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes :

We believe in creating a workplace where our employees can thrive both personally and professionally.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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Pay Range $26.45$36.06 USD