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Tier 2 IT Technician
Nuvia Dental Implant CenterSalt Lake City, UT, US3 days ago
Job type
- Full-time
Job descriptionCenters open on time with fully functional IT infrastructure. Servers and networks are optimized, secure, and documented. VPNs provide reliable, secure remote access. Onboarding is smooth with minimal disruption to staff. Clear, proactive communication with all teams; no delays or escalations. Strong hands-on experience with servers (Windows / Linux), networking (routing, VLANs, firewalls), and VPNs. Skilled with UniFi / Ubiquiti networking gear (preferred). Ability to work independently and solve problems without step-by-step guidance. Strong communication, organization, and ability to deliver under pressure. Team-oriented, quality-focused, and demonstrates full project ownership.
Overview
Pay : $60,000-$65,000. The Tier 2 IT Technician ensures new centers launch on time with secure, reliable, and fully configured IT infrastructure. Reporting to the Project Manager, this role partners with Field Technicians, Outsourced IT Vendors, and Operations teams to deliver seamless deployments that meet strict project deadlines.
Responsibilities
- Configure and deploy servers, networks, and VPNs with proper security hardening.
- Configure and maintain UniFi / Ubiquiti networking gear (controllers, switches, APs, gateways).
- Configure IT equipment prior to shipment, ensuring it is fully prepared for installation by field technicians on-site.
- Provide Tier 2 support for escalated issues during new center setup.
- Document configurations, processes, and troubleshooting for consistency and compliance.
Results (What Success Looks Like)
Requirements
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It Technician • Salt Lake City, UT, US
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