Director, Franchise Performance

Overview

The Director of Franchise Performance for one of our seven iconic brands is a leadership role that centers on advancing operational excellence and ensuring alignment with the brand's vision, primarily through the strategic guidance of a team of Franchise Performance Leaders (FPLs). This position entails fostering strong relationships with franchisees and leveraging the expertise of FPLs to execute brand and operational initiatives effectively. In collaboration with Brand leadership and the GoTo Foods engine partners, the Director drives brand success and facilitates operational improvements. Responsibilities encompass the leadership of franchisee strategic business planning, performance, and the rollout of training and marketing programs, all orchestrated through the FPL team. This role requires effective communication, strategic adaptability, and a leadership focus dedicated to boosting franchisee performance and nurturing a culture of continuous improvement.

Responsibilities

Strategic Leadership and Direction

• Provides clear, consistent direction to the Franchise Performance Leaders (FPLs) team, emphasizing high standards and expectations across all levels. Develops a unified direction and sets clear priorities, aligning the team’s agenda and strategy with the brand’s KPIs. Fosters strong relationships with franchisees to influence franchise performance positively.

Portfolio Health Monitoring and Growth

Operational Excellence and Region Management

Team Development and Performance Management

Intelligence-Driven Execution

Qualifications

Not required, but helpful :

Travel

Seniority level

Employment type

Job function

Industries

Location : Atlanta, GA

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