Job Description
Job Description
Salary : $55K-$70K
The Company -Good Landing Recoveryis a collection of substance abuse treatment facilities that provide the full American Society of Addiction Medicine (ASAM) continuum of care. Our facilities are fully state licensed, environments fueled by the passion to stop the devastation of addiction and mental health. We combine the best in psychiatric medicine, clinical interventions, and treatment modalities to create a patient-centered recovery plan. In addition, we provide an unprecedented faith-led approach to treatment. This differentiator makes Good Landing Recovery the goal standard in evidenced-based treatment integrated with Christian principles. It has also produced phenomenal growth and best-in-class clinical
outcomes.
Our motto is simple yet powerful - Your Comeback Story Starts Here!
The OpportunityWe are looking to hire a Director of Operations to join our growing team at our outpatient substance abuse treatment facility. The Director of Operations responsibilities include planning, developing, coordinating, directing, supervising, and organizing all clinical and medical operational functions for our all facilities.
To be successful as a Director of Operations, you must have strong written communication skills, proficiency with taking notes, ability to multi-task, and building relationships with others. This role is a vital member of the Good Landing Recovery System of Care and will be expected to help the CEO lead the organization on an ongoing basis serving as a chief of staff.
Duties / Responsibilities -
- Reports directly to Chief Operations Officer and Chief Executive Officer.
- Execute on Operational direction given from executive leadership staff, project planning, task management and the oversight and execution of systems and process integration across all departments to ensure proper procedures are being followed in both gender specific programs.
- Work directly with Chief Operations Officer and Department Leads to assess staff training needs, coverage and compliance, project deadlines and resources to meet all needs departmentally.
- Responsible for ensuring all departments have adequate training to execute on task assignment, compliance standard and objectives set for their position.
- Extensive knowledge of all organizational policies and procedures administrative tasking assignments, compliance standards for governing organizations, personnel and clinical policies and procedures, and ability to communicate and implement these clearly and accurately to staff.
- Responsible for ensuring execution from all staff and departments on day-to-day operations of the facility and overseeing patient care if issues escalate for Male and Female Program or Staff.
- Participates in interview processes to determine the appropriateness of prospective clinical and medical staff members and if they will be a good culture fit to our organization and staff.
- Oversee all Associated Housing Units to ensure Good Landing standards, rules, policies, and procedures are being followed and ensure that all clients needs are being met.
- Oversee Case Managers and assist in making decisions on client issues, concerns, behavioral issues housing issues, work requests, caseload changes, indigent resource assistance.
- Ability to Execute Protective Orders for patients or navigate hostile or potentially violent situations.\
- Assessing Community Needs and Formulating Response plan with Executive Staff
- Weekly discharge planning meetings with Medical, Clinical and Case Management Staff.
- Communicate issues that need to be escalated daily to COO, CEO, and VP of Compliance.
- Work directly with the VP of Compliance to oversee all Georgia Association Of Recovery Residence Inspections and documentation.
- Work directly with the VP of Compliance to oversee Health and Safety Monthly Audit for Department Of Community and Health, TJC, and CARF.
- Responsible for providing Orientation and training New Hire Staff.
- Responsible for all Vehicle and property maintenance.
- Responsible for Screening candidates for Leadership development program.
- Maintain professional relationships with Apartment Community Staff where patients are housed and Ownership company and be frequently working to build new relationships.
- Performs other related duties as assigned.
Required Skills / Abilities-
Excellent verbal and written communication skillsExcellent organizational skills and attention to detailFamiliarity with EMR software (Kipu, CollabMD, etc.)Understanding insurance payer processesFlexible ScheduleProblem-solving skillsTeam-collaborativeExcellent time management skills with a proven ability to meet deadlinesAbility to function well in a high-paced and at times stressful environmentProficient in all Microsoft Office applications as well as medical office softwareEducation and Experience-
Bachelors degree in Healthcare Administration, Business, or equivalent preferred, but not requiredAt least 2-5 years experience in a managerial operations roleAt least 2-5 years of related substance abuse and mental health experience