Business Travel Sales Manager

Business Travel Sales Manager

Our funky eclectic property is not the suburban Select experience most people know. We have oversized select rooms with upgraded dcor & furnishings, along with full-service amenities including bar and restaurant, Corazon!

Compensation : $58,000 to $68,000 per year plus bonus, Full-Time

Job Summary

The Business Travel Sales Manager is responsible for growing business in the corporate and local negotiated segments. This individual will continue to further penetrate existing accounts as well as procure new business for their assigned hotel(s). The Business Travel Sales Manager is also responsible for meeting assigned monthly sales goals.

Minimum Requirements

Education

College degree or High School Diploma with related experience

Experience

Previous hotel sales management experience

Skills and Knowledge

The individual must possess the following knowledge, skills and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

Must be able to read, write, and understand English

Excellent verbal and written communication skills including leading and participating in formal presentations

Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales

Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment

Strong computer skills. Microsoft Office, Delphi, other programs as it pertains to this position

Experience with Travel Click business intelligence products

Experience reading and understanding STR reports

Experience with multiple brands (Hyatt, Hilton, Marriott) and brand specific sales systems

Ability to work as part of a team

Strong desire to deliver high quality customer service

Detail oriented and organized as it pertains to accuracy and efficiency

Good personnel and management and organizational skills

Job Duties

Responsible for meeting or exceeding revenue goals in the Business Travel market segment(s) for hotel.

Responsible for the on-line RFP Management processes as applicable to brand or third-party source, for securing new accounts within the Business Travel market segment(s) for hotel.

Assist with the completion of required reports for hotel in a timely manner

Effectively communicate with Director of Revenue and / or Director of Sales to review opportunities that impact revenue goals

Conduct weekly sales calls to existing and new accounts, as well as uncover new business in assigned market segment(s)

Conduct site inspections, escort client visits, actively entertain, and personally interact with customers, as appropriate for transient travel development.

Travel locally to conduct outside calls, promote hotel

Attend tradeshows representing hotel as required

Generate leads and new business through internet searches, telephone and email solicitations, mailings, referrals, networking, trade shows, professional and community organizations, sales, blitzes, etc.

Maintain relationship with brand's national sales office (where applicable)

Arrange site inspections for new accounts

Respond to all sales inquiries within 24 business hours

Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)

Responsible for negotiating volume account contracts and the implementation and set up as required

Analyze historical, current and future hotel / market trends and develop strategies to maximize occupancy and average rate of assigned hotels through creative and selective selling

Remain current on new competition, changes in the market

Assist in the development of the annual budget and quarterly owner reviews

Participate in management meetings to discuss budget, forecast and rate

Attend a minimum of one revenue strategy call per month

Participate in yearly creation of BT budget

Assist with the completion of marketing and owner presentations

Partner with operations team of assigned hotels to coordinate customer specifications, effectively respond to customer issues and comments to ensure customer satisfaction

Provide a weekly sales activity recap to property GM and DOS - This may also require the information being entered in the property sales system, as requested

Completion of weekly / monthly sales activity goals provided by each property

Adjust work schedule as needed to meet the business demands, which may include hours in early morning, evening and / or weekend hours

Other duties as assigned