Commercial Strategy / Ops Lead, Global Studio, XCM

Are you passionate about driving financial strategy and operational excellence at scale? At XCM’s Global Studio team, we are looking for a strategic Commercial Operations leader to support the growth phase of Global Studio with strong commercial rigor.

As the Commercial Strategy & Operations Lead for Global Studio, you'll be responsible for managing end-to-end financial operations, developing and implementing chargeback models, and ensuring operational efficiency across our global creative production platform. You'll work closely with cross-functional teams to drive financial planning, cost optimization, and sustainable growth.

Key job responsibilities

Financial Strategy & Operations :

• Own end-to-end financial operations including rate card finalization, implementation and governance
• Drive the development and implementation of the chargeback model across multiple businesses
• Manage budget tracking, forecasting, and variance analysis
• Lead rate reviews, negotiations and financial planning with agency partners
• Support financial analysis for expansion decisions and efficiency initiatives

Strategic Planning & Business Operations :

Stakeholder Management & Reporting :

About the team

Global Studio is Amazon's comprehensive in-house creative production service, designed to replace fragmented agency relationships and manage creative production needs for Amazon teams globally. It extends internal creative teams’ capabilities by combining XCM's creative excellence with AI-powered automation. This gives teams the best of both worlds the control and governance of an in-house team, and the flexibility, efficiency, and diverse talent of a global external partner.

Global Studio's implementation is critical and timely as we face unprecedented challenges and opportunities in the digital marketing landscape and pressures on marketing teams. In today's digital-first environment, our ability to deliver high-quality, contextually relevant creative content at scale has become a critical competitive differentiator. By addressing these pressing challenges now, Global Studio positions Amazon to lead in marketing effectiveness and efficiency, driving better business outcomes and customer experiences in an increasingly complex digital landscape. Global Studio isn't just another tool or process change – it's a fundamental reimagining of how we produce creative at Amazon. Imagine being able to focus on strategic campaign planning instead of vendor management, or having the confidence that your assets will maintain consistent quality, agnostic of the locale or team.

Our vision is to be a one-stop shop for creative needs across Amazon, while removing the constraint of high-quality, on-brand creative asset availability.

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants : Job duties for this position include : work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $112,800 / year in our lowest geographic market up to $186,500 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits. For more information, please visit https : / / www.aboutamazon.com / workplace / employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.