Patient Coordinator (PC)- Northshire Medical Center

Job Title

Performs receptionist duties, including meet and greet of walk-in and telephone patients / families. Pre-registers and verifies patient appointments. Gathers a variety of patient demographic data in advance of scheduled appointment. Performs patient in-take, including collecting and confirming patient demographic data, creating patient charts, and quickly and accurately data-entering patient info into. Creates and files medical records; ensures all required documentation, signatures, etc. are accurate and complete. Takes action to ensure all required data is complete. Maintains patient medical records; takes appropriate action to ensure all records are accurate and up-to-date in accordance with SVHC policies and procedures. Ensures that all records are properly labeled, stored and easily accessed when needed. Obtains prior authorizations from insurance companies, and coordinates patient referrals to outside physicians / medical facilities for patients as requested. Provides administrative support including patient registration, receipt and distribution of in-coming and out going mail, filing, copying, faxing, light typing, etc. Takes action to ensure that all work is performed in an accurate and timely manner. Receives patient co-pays and collects payments and enters payment information onto patient ledger board. Ensures that all funds are accurately documented and reconciled at the end of each day.

About SVHC Southwestern Vermont Health Care (SVHC), an integrated non-profit health system, has a proud 100-year history as an innovator in health care delivery. It includes a 99-bed hospital, 25 primary care and specialty care practices, two nursing homes, and a foundation at nine total locations in Bennington and nearby New York and Massachusetts. Through visionary partnerships with Dartmouth-Hitchcock, Castleton University, and others, nearly 1,400 employees emulate the values of quality, empathy, safety, teamwork and stewardship to fulfill their mission of exceptional care and comfort for the 75,000 people they serve. Their collective commitment to quality care and innovation is recognized by the nation's most stringent regulators and the industry's leading professional organizations.

About the Region Southwestern Vermont and the nearby Berkshires are worth relocating for. The area features endless recreational opportunities, including golf, hiking, biking, and skiing. Local residents' lives are enriched through abundant professional and amateur theater and music organizations and several nationally recognized art museums. Among the many noteworthy historical sites are our iconic battle monument and the Robert Frost Stone House Museum. A vibrant sustainable agriculture community provides the highest quality farm-fresh foods at the area's family-friendly farmers markets. Every day residents enjoy excellent primary, secondary, and collegiate educational institutions, and inspiring landscapes of uncommon beauty. Finally, when life calls for celebration, there are excellent restaurants, craft brews, and truly special shops to visit. On the off chance that you are the type of person who gets lonesome for the excitement of a large city, you can be there in 3 hours or less. Our corner of Vermont's special magic is the combination of wholesome rural beauty with heightened cultural sophistication.

Equal Opportunity Employer Southwestern Vermont Health Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Requirements : High School Diploma or equivalent preferred. Two years of experience in front office support, customer service or related field required. Prior experience in health care preferred. Benefits available for part-time and full-time employees include : Health, Dental, and Vision Insurance; Life Insurance; Paid time off; Tuition Assistance; 403B Retirement Savings Program; On-site day care; Employee Discounts.