Customer Service Representative - State Farm Agent Team Member
Position Overview
State Farm Insurance Agent located in Skokie, IL is seeking an outgoing, career-oriented professional to join their team.
As a State Farm team member for Zorica Lucic - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Work with the agent to help manage the website and social media content.
As an Agent Team Member, you will receive...
- Salary plus commission / bonus
- Hourly pay plus commission / bonus
- Profit sharing
- Paid time off (vacation and personal / sick days)
- Valuable experience
- Growth potential / Opportunity for advancement within my agency
Requirements
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Ability to work in a team environment
- Ability to multi-task
- Ability to effectively relate to a customer
- Bilingual - Spanish preferred
- Bilingual - Bosnian preferred
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
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