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Care Coordinator - Spanish Bilingual preferred.

Care Coordinator - Spanish Bilingual preferred.

Consejo Counseling and Referral ServiceRenton, WA, USA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Care Coordinator - Spanish Bilingual preferred.

Consejo Counseling and Referral Service is looking to hire a full-time Care Coordinator . Are you passionate about helping others? Would you like to be a part of a behavioral health and wellness program that focuses on empowering and motivating both its clients and employees ? If so, please read on!

The Care Coordinator position offers a competitive wage, commensurate with qualifications and experience. We also offer exceptional benefits , including medical, dental, and vision coverage, a 401(k) plan, vacation and sick leave, paid holidays, personal days, life insurance, accidental death and dismemberment (AD&D) coverage, training funds, and a paid birthday off . If this sounds like the right job opportunity for you, apply today!

A DAY IN THE LIFE OF A CARE COORDINATOR

The Care Coordinator provides essential administrative support to enhance the delivery of integrated Behavioral Health and Health & Wellness services. This position is allocated as .5 FTE Behavioral Health and .5 FTE Health & Wellness. Working under the supervision of the Clinical Director, the Care Coordinator ensures efficient coordination of patient referrals, accurate documentation, and effective communication between patients and providers. While this role collaborates closely with Medical Assistants, its scope is strictly administrative and excludes all clinical responsibilities. The Care Coordinator works hand-in-hand with the Clinical Director on referral workflows, reporting, and other tasks as assigned, ensuring timely follow-up with clinics, providers, and points of contact to support continuity of care.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

  • Coordinate patient scheduling, follow-ups, and related administrative logistics.
  • Assist patients in completing forms, documentation, and other required paperwork.
  • Serve as a communication link between patients, providers, and care teams for administrative updates.
  • Provide administrative backup support to Medical Assistants (no clinical tasks).
  • Manage and track referrals; ensure timely completion by following up with clinics, providers, and designated points of contact.
  • Collaborate with the Clinical Director on referral processing, reporting, and other assigned projects.
  • Return patient phone calls to provide updates or clarify administrative matters.
  • Connect patients and families with community resources (e.g., housing, food, social services) as appropriate.
  • Offer advocacy, outreach, and referral support for both Behavioral Health and Health & Wellness programs.
  • Participate in staff trainings, departmental meetings, and required in-services.
  • Contribute to quality improvement activities, committees, or task forces as assigned.
  • Perform additional administrative duties as required.

QUALIFICATIONS FOR CARE COORDINATOR

  • Bachelor's degree in social sciences, human services, or related field preferred.
  • Minimum of 1 year of administrative or care coordination experience in a healthcare or social service setting.
  • Working knowledge of medical terminology, referral processes, and insurance requirements.
  • Medical assistant Certification preferred but not required.
  • Demonstrated experience delivering excellent customer service and handling confidential information.
  • Proficiency in Microsoft Office applications and electronic health record (EHR) systems.
  • Bilingual proficiency in English and Spanish strongly preferred.
  • Strong organizational skills with the ability to manage multiple priorities.
  • Effective collaboration and communication skills across all levels of staff.
  • The employee is required to be able to safely operate a motor vehicle and be able to obtain a license.
  • WORK SCHEDULE

    This full-time Care Coordinator position operates on a typical schedule of 8 : 00 AM to 5 : 00 PM, Monday through Friday .

    SALARY

    $24.00 - $31.00 / hr. b ased on Experience, Licenses, and Education.

    READY TO JOIN OUR TEAM?

    We understand that your time is valuable, so we have designed a quick and easy application process. If you are a good fit for this position, we encourage you to complete our mobile-friendly application. We are excited to meet you and discuss how you can contribute to our team!

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