Senior Business Analyst (Healthcare)

A Sr. Business Analyst in our Data Intelligence Lane delivers projects that include data integrations, enterprise reporting and data warehousing.

Essential Job Duties

Design IT solutions in the data intelligence space to meet the business strategic goals by eliciting requirements from product managers, product directors, product owners, UX teammates, business SMEs, development and QA leads, and executive leadership.

Create and update requirements artifacts such as use cases, screen layouts, process flows, functional and non-functional requirements, and other design artifacts as needed. Responsible for ensuring each artifact complies with quality standards set out by leadership, and for conducting and facilitating requirements review sessions to ensure understanding across business and IT groups. Responsible for maintaining those requirements through the life of the project and raising awareness with mitigating strategies when issues arise that may impact budget or timelines.

Lead design sessions for the purpose of collecting and defining the business and functional requirements required to properly design a product.

Lead and facilitate interactions between clinical teams, business system end-users and technical teams, such as requirement gathering and crafting sessions, solution design sessions, User Acceptance Testing (UAT) , post-deployment feedback sessions, and status meetings.

Act as a liaison between the delivery teams that are engaged in implementing the solution and the business partners that will be using the solution, as well as interact daily with development engineers and QA analysts.

Provide additional leadership to projects that are extra-sensitive or highly complex by assisting in routing work and filling in gaps where needed.

Review and provide feedback for training materials and product communications developed by the launch and training teams. Conduct train-the-trainer and demo sessions as needed for trainers, helpdesk / support teams, and business partners.

Support production deployments by ensuring smooth delivery with communication to product management and product owners in the event of any deployment issues. Conduct validation on deployed functionality to ensure everything is working as expected immediately after a production deployment, and coordinate business partner validation of deployed functionality during a production release.

Coach other BAs on proper approach to crafting and assembling requirements documentation, provide feedback via peer reviews, and act as a resource for other BAs in the event the manager of the team is unavailable.

Other duties as assigned.

Skills :

Strongly skilled in the process of requirements elicitation, investigation, and ability to apply critical thinking in a high-pressure, fast-paced environment.

Should be able to grasp complex clinical and business requirements and processes and document them effectively.

Strong analytical thinker with the ability to conceptualize a system in terms of both data / object model and application flows.

A working knowledge of SQL for data profiling and other analytical-based purposes.

Demonstrated experience with Waterfall and Agile Methodologies for software development.

Exceptionally skilled in communicating in the English language, both verbally and in writing.

Exceptionally skilled in coordinating and facilitating meetings, both face-to-face and with remote attendees, with demonstrated ability to clearly state objectives and accomplish meeting objectives.

Exceptionally skilled in coordinating sensitive conversations amongst stakeholders with differing viewpoints, and ability to bring those groups into a commonly-understood alignment.

Experience with healthcare information systems such as electronic medical records, revenue cycle, and other healthcare-related operational systems.

Experience writing all types of requirements for a software application Solid understanding of Software Development Lifecycle using iterative methodologies.

Demonstrated leadership and coaching skills, with supervisory experience preferred