Technical Support Associate Analyst (36332899)

Overview

Technical Support Associate Analyst (36332899) at The Cigna Group. This is a temporary assignment; as a contractor, you'll be employed by Magnit, not The Cigna Group or any subsidiaries of The Cigna Group.

Base pay range

$35.00 / yr - $35.00 / yr

Schedule Notes

100% onsite within a Pharmacy. Core hours are 12 : 30pm - 9pm EST, Monday - Friday; 9-5pm during training.

Responsibilities

Contributes to the IT Support job family in a support capacity. Helps configure, install, maintain and upgrade computer systems hardware and software. Performs a broader set of tasks to provide operational support for the organization\'s information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices. May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems. Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets. Works under own initiative, prioritizes own work, and meets agreed timescales. Work is subject to frequent review by more experienced professionals in Technical Support.

Basic Qualifications

• Experience with imaging and troubleshooting PCs in a networked environment. This position has an on-site requirement.
• 5+ years of relevant IT experience
• General knowledge of Microsoft Operating systems, Windows 10 and Microsoft Office
• Active Directory
• Troubleshooting printers (Zebra and Ricoh)

Other Qualifications

Hourly Pay Range

The pay range that Magnit reasonably expects to pay for this position is : $26.00 / hour-$35.00 / hour

Benefits

Benefits : Medical, Dental, Vision, 401K(provided minimum eligibility hours are met)

Seniority level

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