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K-12 - Success Manager (MidAtlantic / Northeast)
K-12 - Success Manager (MidAtlantic / Northeast)Partner in Publishing • Richmond, VA, US
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K-12 - Success Manager (MidAtlantic / Northeast)

K-12 - Success Manager (MidAtlantic / Northeast)

Partner in Publishing • Richmond, VA, US
4 days ago
Job type
  • Full-time
Job description

K-12 – Success Manager (MidAtlantic / Northeast)

Partner in Publishing is seeking a Success Manager to support our EdTech client, a K-3 literacy platform powered by AI. The role is an individual-contributor, customer-facing position that requires practical experience partnering with K-12 customers in the MidAtlantic / Northeast territory.

Responsibilities

  • Build strong relationships with district leadership.
  • Onboard new customers and engage them in data-driven conversations regarding literacy intervention.
  • Drive high renewal rates and expansion goals.
  • Collaborate with internal teams to deliver solutions.

Qualifications

  • Bachelor's degree and / or relevant experience.
  • 2+ years of customer success experience in the Education SaaS industry.
  • Experience implementing software solutions in the Education SaaS industry.
  • Proven track record of high (90%+) renewal rate and achievement of expansion goals and targets.
  • Preferred : Experience in education administration and / or a start-up organization.
  • Preferred : Strong grounding in Reading Assessment, Science of Reading research, and data-driven instruction.
  • Must live in the MidAtlantic / Northeast area.
  • Benefits

  • Competitive base salary range $110K-130K.
  • Medical, dental, and vision benefits.
  • 401(k) with company matching.
  • Flexible time off.
  • Stock option ownership.
  • Cutting-edge work environment.
  • Job Information

    Job Category : Sales

    Job Type : External

    Job Location : Connecticut, Delaware, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia

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