Program Manager 4-ProdDev

Principal Technical Program Manager, Operations Excellence

The Principal Technical Program Manager, Operations Excellence will drive the design, execution, and continuous improvement of operational excellence initiatives for Oracle Health products. In this strategic role, you will ensure operational reliability, regulatory alignment, and the evolution of programs that enhance the performance and maturity of Oracle Health's offerings. You will be accountable for governance frameworks related to defect management, incident response, Corrective and Preventive Actions (CAPA), operational maturity assessments, and related excellence programs. You will play a key role in orchestrating cross-functional collaboration, including facilitating global operations meetings with senior leadership to align on priorities, monitor progress, resolve escalations, and drive accountability for operational outcomes. Success in this position demands exceptional program and product management expertise, the ability to synthesize insights into action, and a talent for influencing cross-business teams.

Key Responsibilities

• Lead the roadmap, development, and continuous improvement of operational excellence initiatives, including defect tracking, incident management, CAPA, and operational maturity programs for Oracle Health products.
• Define and implement governance structures, standards, and KPIs / OKRs to ensure high-quality execution and operational consistency across lines of business.
• Facilitate recurring global operations meetings, bringing together executive stakeholders to establish alignment, support cross-functional decision-making, and track progress on operational priorities.
• Partner with engineering, cloud operations, customer success, and compliance teams to identify systemic challenges and deliver measurable, data-driven improvements.
• Develop and communicate executive-level reports, dashboards, and recommendations, translating operational data and insights into actionable strategies for continuous enhancement.
• Foster a culture of operational excellence across product and program teams, championing process improvements and supporting change management.
• Mentor and collaborate with program managers and analysts to ensure delivery of high-impact initiatives and support ongoing talent development.

Minimum Qualifications

Preferred Qualifications

Disclaimer : Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only.

US : Hiring Range in USD from : $90,100 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following :

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4

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