Talent.com
Hotel Front Desk Night Audit, FRI & SAT
Hotel Front Desk Night Audit, FRI & SATFairfield Inn & Suites Hilliard West Columbus • Columbus, OH, US
Hotel Front Desk Night Audit, FRI & SAT

Hotel Front Desk Night Audit, FRI & SAT

Fairfield Inn & Suites Hilliard West Columbus • Columbus, OH, US
29 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Paid time off
  • Signing bonus

Thank you for your interest in our Hotel Front Desk associate position. Signing Bonus offered up to $250.00. Please inquire during interview.

The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

  • Resolve guest complaints, ensuring guest satisfaction.
  • Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Maintain complete knowledge at all times of : a) all hotel features / services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals / departures. d) scheduled daily group activities.
  • Obtain assigned bank and ensure accuracy of contracted monies.
  • Keep bank secure at all times.
  • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
  • Process all guest check-ins.
  • Verify registration card information with the guest.
  • Obtain back-up information for guest credit / payment method and input into system; collect cash when designated.
  • Once in a while you may have to assist a guest and transport their luggage to the room.
  • Handle overbooked or walked in guests.
  • Accept and record wake-up call requests.
  • Monitor, send and distribute guest faxes.
  • Communicate pertinent guest information to designated departments / personnel (i.e., special requests, amenity delivery).
  • Resolve discrepancies on the room status report with Housekeeping.
  • Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
  • Process all check-outs.
  • Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

    • EDUCATION AND EXPERIENCE :

  • Bachelors Degree in Business Management, Hospitality, or related field or equivalent years of work experience preferred
  • Experience : 2 Years of Marriott Hotel Experience preferred
  • Previous experience as a hotel front desk associate is required.

    • DRUG / BACKGROUND CHECKS : All offers of employment may be conditioned on receipt of a background check report and / or drug screen.

    Create a job alert for this search

    Front Desk Night Audit • Columbus, OH, US

    Related jobs
    Front Desk Agent

    Front Desk Agent

    Innvite Hospitality • Columbus, OH, USA
    Full-time
    Quick Apply
    Title : Front Desk Associate / Night Auditor.Reports to : Front Desk Manager, Assistant General Manager & General Manager. Guest Check-in & Check-out.Cash Handling & Credit Card Transactions...Show more
    Last updated: 30+ days ago
    Front Desk Agent

    Front Desk Agent

    Nationwide Hotel and Conference Center • Lewis Center, OH, US
    Full-time
    The Nationwide Hotel and Conference Center.Lewis Center is searching for a.Our attractive compensation package includes a competitive salary,. STD / LTD, and many more supplemental plans.Come work wit...Show more
    Last updated: 30+ days ago • Promoted
    Travel CT Technologist - $3,110 per week

    Travel CT Technologist - $3,110 per week

    Springboard Healthcare • Washington Court House, OH, United States
    Full-time
    Springboard Healthcare is seeking a travel CT Technologist for a travel job in Washington Court House, Ohio.Job Description & Requirements. Springboard Healthcare Job ID #789020.Pay package is based...Show more
    Last updated: 11 days ago • Promoted
    Operations Manager

    Operations Manager

    Synagro • Fredericktown, OH, United States
    Full-time
    Synagro partners with stakeholders to clean our water, protect our environment and serve our communities by generating worth from what others consider waste. We work to protect the health of our wat...Show more
    Last updated: 30+ days ago • Promoted
    Travel CT & X-ray Technologist - $2,826 per week

    Travel CT & X-ray Technologist - $2,826 per week

    Host Healthcare • Washington Court House, OH, United States
    Full-time
    Host Healthcare is seeking a travel CT Technologist for a travel job in Washington Court House, Ohio.Job Description & Requirements. Host Healthcare Job ID #a1fVJ000007EpmbYAC.Pay package is based o...Show more
    Last updated: 11 days ago • Promoted
    Front Desk Associate

    Front Desk Associate

    Innvite Hospitality • Columbus, OH, US
    Full-time
    JOB DESCRIPTION : FRONT DESK ASSOCIATE / NIGHT AUDITOR.Title : Front Desk Associate / Night Auditor.Reports to : Front Desk Lead & General Manager. Required Tasks : According to Hotel Standards : .Guest C...Show more
    Last updated: 30+ days ago • Promoted
    Front Desk Associate

    Front Desk Associate

    Fairfield Inn by Marriott Columbus / New Albany, OH • Columbus, OH, US
    Full-time
    Job Title : .Reports To : .FLSA Status : .The Front Desk Associ...Show more
    Last updated: 30+ days ago • Promoted
    Front Desk Night Agent

    Front Desk Night Agent

    Image Hotel Management • Grove City, OH, US
    Full-time
    Our AARTI HOSPITALITY LLC is seeking a Night Auditor (Front Desk Night Agent) to join our team.We are looking for team players with high energy, an upbeat personality, and outstanding customer serv...Show more
    Last updated: 23 days ago • Promoted
    Front Desk Agent

    Front Desk Agent

    DOUBLE STAR HOSPITALITY DUBLIN LLC • Dublin, OH, US
    Full-time
    Career Advancement Opportunities.We are seeking a positive, friendly.The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments.Respons...Show more
    Last updated: 17 days ago • Promoted
    Job Night Auditor

    Job Night Auditor

    Royal Lahaina Resort • Dublin, OH, US
    Full-time
    Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.New York, Boston, Miami, San F...Show more
    Last updated: 30+ days ago • Promoted
    Travel CT & X-ray Technologist - $2,849 per week

    Travel CT & X-ray Technologist - $2,849 per week

    Nightingale Nurses • Washington Court House, OH, United States
    Full-time
    Nightingale Nurses is seeking a travel CT Technologist for a travel job in Washington Court House, Ohio.Job Description & Requirements. You may not realize it, but as an RN with real world hospital ...Show more
    Last updated: 11 days ago • Promoted
    Concessions Attd, PT

    Concessions Attd, PT

    Marcus Theatres Corporation • Pickerington, OH, United States
    Part-time
    Starting Pay : $(Insert Wage) / hr.Variable Shifts; Part Time; Free Movies - Amazing Growth Opportunities - (Location) - (Position). Under the direction of the theatre management team, the.Tasks will b...Show more
    Last updated: 10 days ago • Promoted
    Front Desk Agent (Franchise)

    Front Desk Agent (Franchise)

    USA Jobs • Columbus, OH, US
    Full-time
    Front Desk Agent (Franchise) At La Quinta Inn & Suites.The franchised La Quinta by Wyndham location in Columbus, Ohio is seeking a Front Desk Agent (Franchise) to join its team at the La Quinta Inn...Show more
    Last updated: 1 day ago • Promoted
    Hotel Front Desk Attendant

    Hotel Front Desk Attendant

    MainStay Suites Columbus North - Worthington • Columbus, OH, US
    Full-time
    The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay which can include multitasking, and...Show more
    Last updated: 19 days ago • Promoted
    Night Auditor

    Night Auditor

    Drury Hotels • Dublin, OH, US
    Full-time
    Getting a job is just the beginning.Finding a place where you belong is what truly matters.Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomo...Show more
    Last updated: 30+ days ago • Promoted
    RN, Med Surg - FT36 Night

    RN, Med Surg - FT36 Night

    OhioHealth • Circleville, OH, US
    Full-time
    We are more than a health system.We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to...Show more
    Last updated: 20 days ago • Promoted
    Travel CT Technologist - $2,916 per week

    Travel CT Technologist - $2,916 per week

    Healthcare Support • Washington Court House, OH, United States
    Permanent
    Healthcare Support is seeking a travel CT Technologist for a travel job in Washington Court House, Ohio.Job Description & Requirements. Healthcare Support Job ID #475279.Pay package is based on 10 h...Show more
    Last updated: 11 days ago • Promoted
    FRONT DESK AGENT

    FRONT DESK AGENT

    Charlestowne Hotels • Granville, OH, US
    Full-time
    The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with...Show more
    Last updated: 30+ days ago • Promoted