Community Health Worker

SUMMARY

Under the general supervision of Program Lead, the Community Health Worker is responsible for working effectively with and as part of the multidisciplinary team to support Members in improving their whole health. Plans and coordinates outreach and engagement activities, which are primarily field based. The Community Health Worker is a collaborative member of the Enhanced Care Management (ECM) team, which includes members, families, and other professionals.

DUTIES & RESPONSIBILITIES

• Active coordination and follow-up for patient care quality metrics.
• Patient assessment completion and follow-up.
• Assist ECM team in engagement efforts of eligible Population Health Program Members.
• Assist Members in navigating healthcare systems.
• Follow up by phone and in person with eligible Members, helping Members successfully participate in their medical and / or behavioral health care by overcoming barriers to care, and sharing this information with the multi-disciplinary team and providers to ensure a holistic approach to delivery of care.
• Distribute health promotion materials.
• Connect Member to external and / or community social services and supports he / she may need.
• Advocate on behalf of Members with health care professionals.
• Patient outreach and scheduling for office, annual and hospital follow-up visits, in a timely manner.
• Case Management
• Other duties as assigned

Requirements

MINIMUM QUALIFICATIONS

Education / Certification

Skills / Experience

Preferred Qualifications

Salary Description

$25.00-$30.00 / hour