Talent.com
Pyramid Global Hospitality
Spa Manager - Arizona BiltmorePyramid Global Hospitality • Phoenix, Arizona
Spa Manager - Arizona Biltmore

Spa Manager - Arizona Biltmore

Pyramid Global Hospitality • Phoenix, Arizona
30+ days ago
Job type
  • Full-time
Job description

Overview



Our beautiful Tierra Luna Spa has a talented team delivering calming and unique experiences to our guests with cutting edge products and offerings inspired by the local culture and surroundings. The spa has 12 treatment rooms (indoor and outdoor), indoor and outdoor relaxation spaces, a cafe, contrast bathing (a hot tub and cold plunge pool), and one of the only freestanding outdoor Halotherapy rooms where guests can boost their immunity and cleanse their respiratory system. Want to learn more? Click here.

As a Spa Manager, you would be responsible for assisting spa management with performing administrative duties for the department as well as staff supervision, coaching / development, and training to deliver an elevated spa experience upholding the Tierra Luna and Forbes Spa standards. You will manage a team of 8-10 Spa Attendants and report directly to the Director and Assistant Director of Spa. Specifically, this includes the following duties:

  • Handle the daily scheduling of spa staff according to Tierra Luna policy in relation to hotel occupancy, and spa needs. This includes communicating special needs to management concerning work schedules.
  • Process, review and submit departmental payroll and make necessary adjustments on a timely basis.
  • Maintain all Time and Attendance trackers on a weekly basis.
  • Ensure all Workday records for spa staff are accurate and up-to-date.
  • Oversee the maintenance of all professional and operational supplies and inventory. Create all purchase orders’ in Craftable as inventory levels warrant. Receive all goods and submit all invoices to AP on a timely basis. Manage cost per treatment and report monthly to leadership team.
  • Report any items needing repair or attention directly into Hot SOS system and ensure effective communication between Engineering and spa leadership. Ensure a safe working environment and report any safety issues to engineering and security at once.
  • Liaison with night cleaning crew in conjunction with lead therapist to ensure highest standards of cleanliness are met according to the scope of work.
  • Maintain up to date records of current treatment staff licenses / certifications. Ensure all state regulations are being met.
  • Train and ensure established standards are executed for all support team members. This includes orientation and training of new hires and creating / coordinating training opportunities for the spa staff (ex. Forbes training, signature treatments, new treatments, vendor products, CPR, Blood Borne Pathogens, etc.).
  • Work directly with the team on the floor engaging with team members and guests.
  • Assist the Spa Manager with managing in-house group reservations and events. Communicate to catering team on prospective business opportunities.Coordinate schedules and plan site visits with Sales Team and Spa Manager.Communicate with clients and guests to prepare group reservations.Create and develop new group processes and communicate effectively with the respective departments.
  • Assist the Spa Manager with managing membership, as needed.
  • Attend weekly departmental meetings.
  • Maintain a safe and clean departmental working environment.


Qualifications

  • At least two (2) years of leadership experience
  • At least two (2) years experience in a spa and/or fitness environment
  • Strong administrative skills, required
  • Proficient in management systems - payroll, inventory, and POS
  • Experience in a luxury hotel / resort, preferred
  • CPR / First Aid Certification, preferred
  • Knowledge in Forbes Spa Standards, preferred
Create a job alert for this search

Spa Manager - Arizona Biltmore • Phoenix, Arizona

Similar jobs

PT - Spa Massage Therapist - Hilton Phoenix Resort at the Peak

CrescentPhoenix, AZ, United States
Full-time +1

PT - Spa Massage Therapist - Hilton Phoenix Resort at the Peak.The Hilton Phoenix Resort at the Peak is looking for a PT - Spa Massage Therapist to join our amazing Tocasierra Spa Team!.Hours: incl... Show more

 • Promoted

Hotel Manager

Hilton. For The StayPhoenix, AZ, United States
Full-time

Sales and Marketing Coordinator - Embassy Suites Phoenix Biltmore.Embassy Suites by Phoenix Biltmore is seeking a Sales and Marketing Coordinator to join their team.This entry-level opportunity all... Show more

 • Promoted

Outside Services Lead Attendant

Grand Canyon Education, Inc.Phoenix, AZ, United States
Full-time

Grand Canyon University! One of Arizona's leading institutions of higher learning.Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenomina... Show more

 • Promoted

Spa Massage Therapist

Crescent Hotels & ResortsPhoenix, AZ, United States
Full-time +1

The Hilton Phoenix Resort at the Peak is looking for a PT - Spa Massage Therapist to join our amazing Tocasierra Spa Team!.Hours: including weekends and holidays.Team Member and Family Room Discoun... Show more

 • Promoted

Finance Director - Premium Hotel & Resort Leader

Highgate Hotels, LPParadise Valley, AZ, United States
Full-time

A leading hotel management group is seeking a Director of Finance for Kimpton Miralina Resort in Paradise Valley, Arizona.This role involves managing financial operations, preparing budgets, ensuri... Show more

 • Promoted

Massage Therapist

Invited ClubsPhoenix, AZ, United States
Full-time +1

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpo... Show more

 • Promoted

Massage Therapist

Squeeze MassageScottsdale, AZ, US
$44.00 hourly
Full-time
Quick Apply

JOIN SQUEEZE Squeeze is a feel-good company designed to revolutionize the massage experience, from our forward-thinking technology to our dedication to team member experience.We are focused on the ... Show more

Guest Service Attendant

Troon Golf, L.L.C.Maricopa, AZ, United States
Full-time

Ak-Chin Southern Dunes in Arizona is excited to announce the exceptional career opportunity of Guest Services Attendant.Qualified candidates will thrive in a hospitality environment and be highly f... Show more

 • Promoted

Massage Therapist

Hospice of the ValleyPhoenix, Arizona, United States, 85014
Full-time

Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977.Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan... Show more

Part-Time Resort Licensed Massage Therapist

Marriott Phoenix Resort Tempe at the ButtesTempe, Arizona, United States
Part-time
Quick Apply

This position is a part-time/on-call position requiring days, nights, and weekend availability.Perform various forms of massage therapy (30,60 and 90-minute appointments), and perform body wraps an... Show more

Travel Physical Therapist (PT) - $1,920 to $2,120 per week in Carefree, AZ

AlliedTravelCareersCarefree, AZ, US
$1,920.00 weekly
Full-time

AlliedTravelCareers is working with Ventura MedStaff to find a qualified Physical Therapist (PT) in Carefree, Arizona, 85377!.Are you ready to take your Travel career to the next level? See places... Show more

 • Promoted

OCEANO

US NavyMaricopa, AZ, US
Full-time

Oceanography (OCEANO) Officers, also called METOC, are the Navy's geophysical experts who understand and apply all facets of meteorology, oceanography, hydrography, bathymetry, geophysics, and prec... Show more

 • Promoted

Psychiatry Area Sales Manager - Phoenix

LundbeckPhoenix, Arizona, United States
Full-time

Target city for area is Phoenix - will consider candidates who live within 100 miles of territory boundaries with access to a major airport.Territory boundaries include: entire state of Arizona, La... Show more

 • Promoted

Regional Restaurant Manager- Arizona

Budget Suites of AmericaPhoenix, AZ, US
$115,000.00 yearly
Full-time

Your Best Management Group is a long successful property management group that works for Bigelow Holding Companies which include Budget Suites of America and is looking for seasoned full service re... Show more

 • Promoted

Spa Director

Purple EagleChandler, AZ, United States
Full-time

Chandler, United States | Posted on 01/07/2025.Are you looking for an opportunity for a career with significant growth potential? Are you dedicated to your career and love leading & developing peop... Show more

 • Promoted

Spa Lead Supervisor

Boulders Resort & Spa Scottsdale, Curio Collection by HiltonScottsdale, Arizona, United States
Full-time
Quick Apply

We are seeking a highly professional Spa Lead Supervisor to organize the overall daily operation of our luxury Resort Spa and maximize financial performance.You will be responsible to continually d... Show more

Salon Manager

Roosters Men's Grooming CenterCHANDLER, AZ, US
Full-time

We are a highly rated, upscale shop looking for a highly motivated and experienced Salon Manager/Stylist/Barber to lead our dynamic team.We are well located with street-facing exposure in a high tr... Show more

Head of Global Real Estate Scottsdale, Arizona, United States Scottsdale, Arizona

Axon EnterpriseScottsdale, AZ, United States
Full-time

Location: Scottsdale, Arizona, United States.Join Axon and be a Force for Good.Senior Vice President, Global Site Strategy & Expansion.Execute global facilities and real estate strategy aligned to ... Show more

 • Promoted

Spa Attendant

Marriott International, IncScottsdale, AZ, United States
Part-time

Additional InformationFemale Spa Locker Room Attendant Job Number26010803 Job CategorySpa LocationThe Phoenician a Luxury Collection Resort Scottsdale, 6000 E Camelback Rd, Scottsdale, Arizona, Uni... Show more

 • Promoted

Marine Interdiction Agent

U.S. Customs and Border ProtectionMaricopa, AZ, US
Full-time

NEW RECRUITMENT AND RETENTION INCENTIVES!.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opport... Show more