Talent.com
Senior Manager, Operations Technology
Senior Manager, Operations TechnologyKrispy Kreme • Charlotte, North Carolina, United States, 28203
Senior Manager, Operations Technology

Senior Manager, Operations Technology

Krispy Kreme • Charlotte, North Carolina, United States, 28203
4 days ago
Job type
  • Full-time
Job description

Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.

Krispy Kreme's Senior Manager, Operations Technology will be crucial in continuing to build out our technology practice. This position will coordinate and support day-to-day development, testing and maintenance of the company's operational platforms. This includes solutions and services supporting our logistics, supply chain, manufacturing, demand & production planning, route management, and related functions. This is a hands-on leadership position which combines architecture, agile development, and a product mindset while also focusing on exceptional execution, business collaboration, and working with a team of multi-disciplined technologists.

A TASTE OF WHAT YOU WILL BE DOING :

Leadership

  • Provide technical direction and industry best practices for operational systems
  • Be a thought leader, solving business challenges through technology while aiming to reduce overall cost and accelerate speed to market
  • Collaborate closely with technology leaders in Infrastructure & Security, Corporate Functions & Data, as well as Shop / Retail Solutions to ensure alignment and seamless integration across the broader technology landscape

Business Partnership

  • Daily teamwork with Operations, Logistics, Production Planning, and Manufacturing
  • Ownership of external vendor relationships required to provide operational solutions, platforms, and meet critical commercial needs
  • Build and maintain strong relationships with business partners and stakeholders to understand their needs and deliver solutions which support their objectives
  • Product Mindset

  • Think and act like an owner of your technology portfolio
  • Be an advocate for optimization, assisting the team in capabilities prioritization, business results measurement (defining and delivering outcomes) while leveraging data driven decision making
  • Drive continuous improvement and innovation for back-of-house processes and technologies to enhance operational efficiency and effectiveness
  • Solution Delivery

  • Maintain high standards for predictable, consistent solution delivery
  • Provide ongoing analytical and technical support of current platforms and related integrations
  • Ensure the reliability, scalability, and security of all operational technology platforms
  • Technical

  • Proficient with both commercial & custom developed operations technology
  • Highly skilled at building enterprise APIs and high-availability architectures
  • Experience leading critical systems (including logistics platforms and product manufacturing / planning)
  • Familiarity with modern software development tools and cloud environments
  • YOUR RECIPE FOR SUCCESS :

  • Four-year degree in information technology, computer science, MIS or other related field
  • 8+ years' experience leading complex technology and architecture initiatives
  • 4+ years' experience working with back-of-house systems, operations platforms and related technology solutions
  • Ability to think strategically and execute tactically
  • Proactively and effectively communicate cross-functionally
  • Demonstrated people leadership experience
  • Highly adaptable and willing to work through ambiguity, exhibit a growth mindset and consistently deliver technical and business outcomes
  • Experience in supporting retail, CPG and / or the QSR industry is preferred, but not required
  • The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application / interview process.
  • BENEFITS :

  • Comprehensive benefits (medical, vision, and dental insurance)
  • Employee discount program
  • 401K plan
  • Generous PTO Plan
  • Company events
  • Education Reimbursement
  • Adoption Assistance
  • Life Insurance
  • FSA / HSA Plans
  • Pet Insurance
  • Learn more at www.kkbenefits.com

    WHY KRISPY KREME?

    At Krispy Kreme, we focus on :

  • Loving People :
  • o Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.

    o Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.

  • Loving Communities :
  • o At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.

    o In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.

    o In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.

  • Loving Planet :
  • o We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.

    o We are working on reducing food waste through donation efforts, animal feed, and composting programs.

    Krispy Kreme is an Equal Opportunity Employer :

    At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

    About Krispy Kreme

    Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed® doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at www.KrispyKreme.com, or on one of its many social media channels, including www.Facebook.com / KrispyKreme and www.Twitter.com / KrispyKreme.

    PIabf5fe2b9b04-30511-39098665

    Create a job alert for this search

    Operation Manager • Charlotte, North Carolina, United States, 28203

    Related jobs
    Senior Business System Owner - ALFA

    Senior Business System Owner - ALFA

    Daimler Truck North America • Fort Mill, SC, United States
    Full-time
    We're seeking a dynamic Lead Product Owner to join a team that manages and supports our primary portfolio system, ALFA.In this highly visible role, you'll support the vision, strategy, and executio...Show more
    Last updated: 15 hours ago • Promoted • New!
    Manager Ride Operations

    Manager Ride Operations

    Carowinds • Kannapolis, NC, USA
    Full-time +1
    Responsible for managing the operation of the Rides department.This position supervises the performance of full-time, part-time and assist with the supervision of all seasonal leadership members.Th...Show more
    Last updated: 3 days ago • Promoted
    Audit Manager

    Audit Manager

    Jobot • Hickory, NC, US
    Full-time
    Rapidly Growing CPA Firm offering great culture, benefits, & pay!.This Jobot Job is hosted by : Davis Greinke.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your res...Show more
    Last updated: 30+ days ago • Promoted
    Senior Engineer

    Senior Engineer

    GEIGER • Hildebran, North Carolina, United States
    Full-time
    Why join us? Geiger furnishes the modern office with beautiful solutions for private offices, conference rooms, collaborative spaces, and more. Geiger designs play an important role in creating envi...Show more
    Last updated: 30+ days ago • Promoted
    Director, Operations

    Director, Operations

    Glenmark Pharmaceuticals • Monroe, NC, United States
    Full-time
    Glenmark is actively seeking a Director to be responsible for the overall manufacturing, filling, and packaging of Sterile Injectable products at our manufacturing facility in Monroe, North Carolin...Show more
    Last updated: 30+ days ago • Promoted
    Cybersecurity Senior Manager

    Cybersecurity Senior Manager

    Grant Thornton • Charlotte, NC, United States
    Full-time
    The professionals in GT Advisors' Cybersecurity practice help organizations build cybersecurity strategy into their overall business strategy. This includes supporting our clients to identify and un...Show more
    Last updated: 3 days ago • Promoted
    Director of Operations

    Director of Operations

    Sika • Gastonia, NC, US
    Full-time
    With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential constructio...Show more
    Last updated: 30+ days ago • Promoted
    RevOps Manager

    RevOps Manager

    Jobot • Matthews, NC, US
    Full-time
    This Jobot Job is hosted by : Katrina McFillin.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary : $120,000 - $160,000 per year.Founded in 1997, we pr...Show more
    Last updated: 12 days ago • Promoted
    Performance Improvement Coach, Patient Safety- Duke Lake Norman Hospital

    Performance Improvement Coach, Patient Safety- Duke Lake Norman Hospital

    Duke Clinical Research Institute • Mooresville, NC, United States
    Full-time
    At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and disc...Show more
    Last updated: 17 hours ago • Promoted • New!
    Director of Data Center Operations

    Director of Data Center Operations

    Confidential • Charlotte, NC, United States
    Full-time
    Director of Data Center Operations.Private Equity-backed data center developer.We are seeking a passionate and dynamic Director of Data Center Operations to lead our operational strategy and enhanc...Show more
    Last updated: 3 days ago • Promoted
    Evening Operations Director

    Evening Operations Director

    Cooper Connect • Harrisburg, NC, US
    Full-time
    Company : Chick-fil-A Harris Square.Jeremy Stouder is a well-established multi-unit Chick-fil-A Owner / Operator.He has developed 2 Owner / Operators in his career, and will invest in your future.Jeremy...Show more
    Last updated: 18 days ago • Promoted
    Technical Product Manager (On-Site)

    Technical Product Manager (On-Site)

    Insight Global • Monroe, NC, United States
    Full-time
    Monroe, NC (On-Site / Wednesdays remote).Product Manager / Technical Product Manager.This role requires strong technical acumen, strategic prioritization, and hands-on experience in Agile and DevOp...Show more
    Last updated: 19 days ago • Promoted
    Director of Operations - Cladding

    Director of Operations - Cladding

    Bonitz Contracting Company, Inc. • Concord, NC, US
    Full-time
    Under the direction of the Regional Director of Operations (RDO), oversees the operational segments (Project Managers, Project Specialists, Estimators, Warehouse) of our Cladding specialty by perfo...Show more
    Last updated: 30+ days ago • Promoted
    Senior Manager, Technology Implementation (Workfront)

    Senior Manager, Technology Implementation (Workfront)

    BetMGM • Charlotte, NC, United States
    Full-time
    We are revolutionizing sports betting and online gaming in the United States.We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group.You know our name t...Show more
    Last updated: 13 hours ago • Promoted • New!
    Sr. Operations Manager

    Sr. Operations Manager

    Charlotte Staffing • Charlotte, NC, US
    Full-time
    Operations Managers are responsible for all budgetary, people development, and operations objectives.Operations Manager is responsible for all aspects of operation or functions at the site.Addition...Show more
    Last updated: 18 days ago • Promoted
    Operations Services Supervisor (Teller Manager)

    Operations Services Supervisor (Teller Manager)

    First Citizens Bank • Monroe, NC, US
    Full-time
    Are you a people person? Be a First Citizens person.Join our branch team and make a difference.As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operation...Show more
    Last updated: 3 days ago • Promoted
    I&C Manager

    I&C Manager

    RPG • Rock Hill, SC, United States
    Full-time
    The Manager of I&C Projects and Technical Execution provides leadership and oversight for all Instrumentation & Controls (I&C) projects across RPG’s Nuclear Services portfolio.This position ensures...Show more
    Last updated: 13 days ago • Promoted
    Digital Operations Manager

    Digital Operations Manager

    FirstBank • Charlotte, NC, United States
    Full-time
    The Digital Operations Manager role involves managing daily digital banking operations, leading and developing a team of specialists, and ensuring the availability / uptime, accuracy, & back-office a...Show more
    Last updated: 21 hours ago • Promoted • New!