Engineer I, Information Systems Universal Epic Universe

JOB SUMMARY :

Performs basic activities related to the support and administration of Ride and Show Network (RSNs) systems. The Engineer I, Information Systems is responsible for tasks such as supporting the installation and administration of specialized client and server software, enforcing access security controls, maintaining asset and vulnerability systems, deploying security patches and non-security firmware and software upgrades, capacity planning, and maintenance, design, acceptance testing and continual auditing of the attractions and parkwide systems, as well as all system security, troubleshooting, and fault analysis.

MAJOR RESPONSIBILITIES :

Execute attractions technology engineering strategy under the guidance of senior engineers, including :

• Evolve and Improve Ride and Show Networks :

Implement and support the next generation of shared services for ride show networking via a secured parkwide infrastructure.

Secure attraction and parkwide RSNs to prevent misuse and unauthorized access to RSN resources by maintaining appropriate Access Control methods.

Assist all attractions at Universal Orlando Resort as required, including training controls and tech services personnel.

Utilize centralized monitoring systems to timely respond to incidents, address issues, and increase resiliency.

Ensure that change modification tracking is implemented and reviewed, following the established engineering change processes.

EDUCATION :

Bachelors degree in Information Technology, Computer Engineering, Computer Science, or related field required.

EXPERIENCE :

CERTIFICATIONS, LICENSES, REGISTRATIONS :

Preferred (any combination of) certifications :

ADDITIONAL INFORMATION :

Participate in weekly on call rotation schedule. Participates in an on-call 24 / 7 rotation to facilitate engineering maintenance and support per departmental guidelines. Business requirements include being an internal consultant to Engineering, Universal Creative (UC), Tech Services (TS) and Vendors. Ability to work on multiple priorities and projects simultaneously. Must be able to work independently as well as in a team environment. Ability to work in a fast paced and collaborative environment. Effective skills in task prioritization and time management.

REQUIRED :

Preferred :

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and / or method without a valid written Statement of Work in place for this position from Universal Orlando HR / Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & 2025 Universal Studios. All rights reserved. EOE

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