Benefits :
- 401(k) matching
- Competitive salary
- Paid time off
- Bonus based on performance
ROLE DESCRIPTION :
As Office Manager with Josh Wild State Farm, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need.
RESPONSIBILITIES :
Establish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.QUALIFICATIONS :
Excellent communication skills - written, verbal, and listeningHighly organized and detail-oriented
Property and Casualty License (Alabama)Experience in managing customer service preferredExperience in sales preferredProactive in problem-solvingAble to work in and manage a team environmentExperience in Windows computer applicationsAble to coordinate and collaborate with others to achieve agency goals.Able to succeed in a fast-paced environmentAble to obtain Property and Casualty LicenseAble to obtain Life and Health LicenseBENEFITS :
Paid time off (holidays and personal / sick days)SalaryHealth benefitsGrowth potential / opportunities for advancement within my agencyJ-18808-Ljbffr