Telcor Support Analyst

A company is looking for a Telcor Support Analyst to provide advanced application and interface support for the Telcor QML middleware.

Key Responsibilities

Support the connectivity of laboratory instruments to Telcor, ensuring seamless data transmission to MEDITECH Expanse

Collaborate with IT, Lab, and firewall teams to configure, validate device connections, and troubleshoot connectivity issues

Perform interface testing and validation to ensure data accuracy and manage validation packets for Medical Director approval

Required Qualifications

Background in lab integrations, familiarity with lab instruments, HL7 interfaces, and data validation processes

Strong experience with Telcor QML or other laboratory middleware applications

Familiarity with HL7 messaging, data mapping, and server connectivity

Prior experience supporting Telcor connectivity or validation projects in a healthcare or laboratory environment

Bachelor's degree in Information Systems, Laboratory Science, or related field preferred, or equivalent experience