Sales Manager

Mercedes-Benz of Gilbert is looking for an experienced and motivated Sales Manager to join our fast-paced team. This individual will be a key player on the sales desk, driving productivity, energy, and success while coaching and supporting sales consultants. The Sales Manager will play an integral part in delivering outstanding guest satisfaction, leading by example, and contributing to the overall success of the dealership.

Responsibilities

Main responsibilities will include, but are not limited to:

• Generating business through daily dealership traffic and outside sourcing methods.
• Assist and welcome guests upon entering the showroom or sales lot. Manager introductions are important early in the process.
• Supporting the sales team in engaging customers and closing sales.
• Continually train sales consultants on the basics of sales, new technology, and any topic necessary to increase their productivity.
• Negotiating prices, overcoming objections, and finalizing sales deals.
• Managing sales consultant follow-up within the CRM to encourage repeat and referral business.
• Maintaining and developing a prospect pipeline for each sales consultant within the CRM.
• Staying updated on new products, features, and accessories and effectively communicating their benefits to guests and training sales consultants on vehicles.
• Assist with finalizing required stipulations with Finance and ensuring completion of paperwork.
• Achieving set sales and guest satisfaction objectives.
• Oversee scheduling of sales, management, and admin staff.
• Higher and onboard new sales consultants.
• Be familiar with AI and AI integrated follow up systems.
• Stay on top of industry trends, news, and advancements as they impact our business.
• Upholding ethical standards and professionalism at all times.

Qualifications

The ideal candidate will have the following qualifications and skills:

• A minimum of 5 years of sales management experience in the automotive industry, preferably at a Mercedes-Benz dealership.
• Strong knowledge of vehicle leasing principles, retail installment sales contracts, basic mathematical concepts, equity values, depreciation, and laws governing retail automotive sales.
• Have a strong understanding of technology, how to navigate applications, troubleshoot, and stay on top of technology advancements as they impact the auto industry.
• Have experience using CDK, eLead CRM, vAuto, Automotive Mastermind, Auto iPacket, DealerTrack
• Exceptional coordination, communication, and interpersonal skills to work effectively with employees and the public.
• Ability to handle challenging situations with good judgment and attention to detail.
• Proficiency in understanding and executing federal, state, and local laws governing retail auto sales.
• Use of standard office equipment proficiently.
• Hold a valid driver’s license and maintain a safe driving record.
• Engaging and professional demeanor, whether interacting in person, online, or over the phone.
• Goal-oriented, with a focus on providing excellent guest satisfaction while achieving sales targets.
• Ability to maintain a polished, clean, and professional appearance.

Mercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area. With our state of the art facility we need motivated and driven individuals to join our team!

WHAT WE OFFER:

• New state of the art facility
• Benefits
• Promotes from within