Senior Product Manager

About PartsSource

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment . Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.

PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On® , which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

About the Opportunity

As  Senior Product Manager for Depot Service Solution , you will lead the strategy and execution of a high-growth, high-impact category within the PartsSource Service portfolio. Depot Services simplify and optimize repair workflows through a technology-enabled aggregation of third-party repair partners in our vendor network, logistics capabilities, and service tools—delivered through the PartsSource Platform.

In this role, you will be responsible for building and scaling intuitive, reliable repair solutions that serve a range of customers—from sophisticated HTM teams to organizations seeking turnkey service partnerships through to our vendor partners. You will connect digital experiences with operational workflows to reduce repair friction, shorten turnaround time, and enable scalable growth through vendor integration and ecosystem enablement.

What You’ll Do

You’ll define the product vision, lead cross-functional execution, and accelerate adoption of Depot Services as a core pillar of the PartsSource Platform—enabling a frictionless experience for both customers, vendors, and PartsSource portfolio companies. This includes, but is not limited to, the following responsibilities :

Define and Drive Product Strategy

• Own the product vision and roadmap for Depot Services, synthesizing customer feedback, market dynamics, and platform goals to shape a differentiated repair offering.
• Lead with a platform mindset—designing modular, vendor-agnostic solutions that simplify complex repair workflows and support a broad range of customer segments and asset types.
• Translate discovery into product strategies that address unmet needs in repair coordination, transparency, turnaround, and cost control.
• Prioritize features and enhancements based on data, customer outcomes, and alignment with PartsSource’s broader Service Management and Platform strategies.

Lead Product Development and Innovation

Enable Vendor Integration and Platform Aggregation

Accelerate Market Adoption and Cross-Functional Execution

Who We Want to Meet

Experience and Education

Bonus Points For

What You’ll Bring

What we Value

Act Like an Owner – You take the initiative and are focused on seeing commitments all the way through to completion.

Benefits & Perks

Interested?

We’d love to hear from you! Submit your resume and an optional cover letter explaining why you’d be a great fit.

About PartsSource

Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment.

In 2021, Bain Capital invested in the platform, further accelerating our growth and long-term impact within the healthcare industry.

Read more about us here :

PartsSource Named to Newsweek’s List of the Top 200 America’s Most Loved Workplaces for 2024

PartsSource values diversity and is committed to Equal Employment Opportunity, ensuring decisions are made regardless of race, gender, disability, or background. We welcome applicants from all walks of life and are dedicated to providing an accessible hiring process for everyone.

Legal authorization to work in the U.S. is required.