Branch Manager Retail Banking

Branch Manager Retail Banking

Mechanics Bank is currently searching for a Branch Manager Retail Banking to join our team at our Honolulu Branch.

The Branch Manager is vital in driving the branch towards achieving success across key areas including sales initiatives, consumer and commercial banking management, customer service, operational management, and community involvement. The Branch Manager is expected to actively make outside business development sales calls and take a leadership role within the community through participation in community events. The Branch Manager will develop and implement strategies that align with the branch's budget and profitability goals, ensuring the delivery of superior banking services and fostering a culture of teamwork and exceptional service.

What You Will Be Doing :

• Develops and implements sales strategies to meet sales goals, providing ongoing training, coaching and performance feedback.
• Achieves targets for commercial and consumer banking products and services.
• Conducts outside business development efforts to expand the branch's market presence and customer base.
• Leads the branch team towards achieving sales goals, providing ongoing training, coaching and performance feedback.
• Manages and deepens commercial and consumer banking relationships, ensuring high levels of satisfaction and loyalty.
• Responsible for partnering with commercial lenders and treasury sales teams in a collaborative environment to deliver the best product and services solutions.
• Offers tailored financial advice by thoroughly understanding client needs and available banking solutions.
• Continuously assess portfolio performance, initiating strategies for growth and improvement.
• Ensures compliance with banking regulations and policies, overseeing smooth daily branch operations.
• Develops and implements a strategic branch plan that considers market potential and aligns with budget and profitability goals.
• Enhances operational efficiency to improve productivity and minimize costs.
• May process transactions and account maintenance activities including processing daily transactions, opening a cash drawer, balancing the ATM, Wire Transfers, and / or acting as a back-up for the vault banker. Serves as a resource for complex account servicing needs.
• Works with staff to generate ways to pleasantly surprise customers, differentiating the bank from competitors.
• Proactively educates customers on utilizing available access channels.
• Assists customers with account servicing needs and resolves difficult customer issues with diplomacy.
• Conducts care and relationship review calls with consumer and business clients to ensure satisfaction.
• Represents the bank at community and business events, participating actively to enhance the bank's community relations. Serves as the face of the bank in community and business events, actively sponsoring and participating to strengthen the bank's community ties.
• Builds and maintains strong community relationships, leading initiatives that contribute to local development and underscore the bank's commitment to the community.

Who You Are :

Hourly : $28.75-51.74

Eligible for Commission / Incentive Plan

Our comprehensive employee benefits program is designed for you to live your best life at work, home, and everywhere in between. Employees working 25 hours or more per week are eligible for health benefits effective the first day of the month following or coinciding with their date of hire. Benefits package includes :

Final compensation package will be determined by the work experience, education, and / or skill level of the applicant along with internal equity and alignment with geographic market data.