Talent.com
Technology Support Specialist

Technology Support Specialist

ACL DigitalAtlanta, GA, US
12 hours ago
Job type
  • Full-time
Job description

Overview

This range is provided by ACL Digital. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$30.00 / hr - $36.00 / hr

As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work. Join us and build an exceptional experience for yourself, and a better working world for all.

Responsibilities

  • Audio Visual Responsibilities of an On-Site Technician :

Microsoft Surface Hubs – configure surface hub settings (display, audio, network); reset or reconfigure the device when necessary.

  • Crestron – diagnose and resolve network connectivity issues for Crestron devices; troubleshoot audio, video, and display issues; ensure devices are connected and communicative.
  • Microsoft Teams Rooms – diagnose and resolve connectivity issues; troubleshoot UI posture, touch panel responsiveness, and meeting controls; ensure proper display of meeting information and controls.
  • Additional technologies to support – Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, monitors / kiosks).
  • Technical Responsibilities of an On-Site Technician :
  • Provide support to all customers within your coverage location(s) : on-site, at a client engagement, or off-site.

  • Troubleshoot and resolve PC, MAC, application, AV, and network connectivity issues.
  • ServiceNow ticket management; prioritizing tickets and awareness of SLAs.
  • Support Microsoft Windows and MAC operating systems; Microsoft applications (Outlook, Teams, OneDrive, Office365).
  • Asset management : shipping, receiving, tracking, and managing hardware assets from acquisition through disposal.
  • Printer support (installation, configuration, relocation, and troubleshooting).
  • Event and Meeting Support (may occur on-site or off-site).
  • Occasional travel may be required to support other EY locations, client engagement sites, or off-site events.
  • Provide remote hands support guided by our network operations team (checking ports, tracing cables, rebooting hardware, upgrading devices).
  • Occasional after-hour support may be required.
  • Interpersonal skills :
  • Excellent communication skills

  • Great team mentality
  • Self-motivated, organized, detail oriented, ability to multi-task
  • Desire to learn and build a career as unique as you are
  • Qualifications

  • Experience Requirements : 2+ years of on-site technical support experience, or degree in related discipline.
  • About the employer

    EY exists to build a better working world, helping to create long-term value for clients, people, and society. EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity / expression, pregnancy, national origin, disability status, or any other legally protected basis. EY is committed to providing reasonable accommodation to qualified individuals with disabilities.

    Recognition and headlines

    Fortune Best Workplaces for Women; Fortune 100 Best Companies to Work For (US) list; America's Greatest Workplaces for Diversity 2023 by Newsweek.

    J-18808-Ljbffr

    Create a job alert for this search

    Technology Support Specialist • Atlanta, GA, US

    Related jobs
    • Promoted
    • New!
    Technical Support Specialist

    Technical Support Specialist

    Utility, Inc.Decatur, GA, US
    Full-time
    Technical Support Specialist position at Public Safety Brands.About Us : Public Safety Brands is an innovative technology company that delivers digital systems for frontline professions, emphasizing...Show moreLast updated: 12 hours ago
    • Promoted
    • New!
    Technical Support Specialist

    Technical Support Specialist

    Motion RecruitmentRoswell, GA, US
    Full-time
    Executive Director, Enterprise Talent Services at Motion Recruitment is actively looking for a Technical Support Specialist to join their team in Roswell, GA. This onsite role requires local candida...Show moreLast updated: 12 hours ago
    • Promoted
    Travel CT Tech - $1,803 to $1,999 per week in Austell, GA

    Travel CT Tech - $1,803 to $1,999 per week in Austell, GA

    AlliedTravelCareersAustell, GA, US
    Full-time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified CT Tech in Austell, Georgia, 30106!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, ...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Tech - $2,221 to $2,374 per week in Austell, GA

    Travel CT Tech - $2,221 to $2,374 per week in Austell, GA

    AlliedTravelCareersAustell, GA, US
    Full-time
    AlliedTravelCareers is working with Host Healthcare to find a qualified CT Tech in Austell, Georgia, 30106!.Host Healthcare is an award-winning travel healthcare company with an immediate opening f...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Tech - $959 to $1,063 per week in Austell, GA

    Travel CT Tech - $959 to $1,063 per week in Austell, GA

    AlliedTravelCareersAustell, GA, US
    Full-time
    AlliedTravelCareers is working with LRS Healthcare to find a qualified CT Tech in Austell, Georgia, 30106!.Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, ...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Support Associate

    Technical Support Associate

    SupermicroAtlanta, GA, United States
    Full-time
    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...Show moreLast updated: 17 days ago
    • Promoted
    HUBZone Support Specialist

    HUBZone Support Specialist

    VirtualVocationsNorcross, Georgia, United States
    Full-time
    A company is looking for a Support Specialist (HUBZone only).Key Responsibilities Perform internet research to support company operations Maintain and update business spreadsheets, documents, an...Show moreLast updated: 1 day ago
    • Promoted
    Learning Technology Support Specialist

    Learning Technology Support Specialist

    VirtualVocationsLawrenceville, Georgia, United States
    Full-time
    A company is looking for a Learning Technology Support Specialist to manage and optimize their LMS while supporting both internal staff and external clients. Key Responsibilities Manage user accou...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Information Technology Support Specialist

    Information Technology Support Specialist

    TECEZEDuluth, Georgia, US
    Full-time
    Make your application after reading the following skill and qualification requirements for this position.Looking for IT Support Engineer at 4205 River Green Parkway, Duluth GA 30096.Location : 4205...Show moreLast updated: 8 hours ago
    • Promoted
    • New!
    Technical Support Specialist

    Technical Support Specialist

    Hisense USASuwanee, GA, US
    Full-time
    We are seeking a highly skilled and motivated Technical Support Specialist to join our team.Provide Third Part Support Via Phone / Email / Text to Technicians in the Home. Be available to receive phone ...Show moreLast updated: 12 hours ago
    • Promoted
    • New!
    Digital Learning Support Specialist

    Digital Learning Support Specialist

    Georgia TechAtlanta, GA, US
    Full-time
    Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and...Show moreLast updated: 12 hours ago
    • Promoted
    Community Support Specialist

    Community Support Specialist

    VirtualVocationsAtlanta, Georgia, United States
    Part-time
    A company is looking for a Community Support Specialist (Part-Time).Key Responsibilities Triage and prioritize support requests from various sources Collaborate with teammates across time zones ...Show moreLast updated: 1 day ago
    • Promoted
    Senior Technical Support Specialist

    Senior Technical Support Specialist

    FortinetAtlanta, GA, United States
    Full-time
    Fortinet a cybersecurity pioneer with over two decades of excellence.Our mission is to safeguard people, devices, and data everywhere. As we continue to shape the future of cybersecurity, Fortinet r...Show moreLast updated: 1 day ago
    • Promoted
    Remote Technical Support Specialist

    Remote Technical Support Specialist

    VirtualVocationsAtlanta, Georgia, United States
    Remote
    Full-time
    A company is looking for a Remote Technical Customer Service Specialist.Key Responsibilities Identify customer needs and resolve issues related to SSL, servers, and relational databases Perform ...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Support Specialist - Azure

    Technical Support Specialist - Azure

    VirtualVocationsDecatur, Georgia, United States
    Full-time
    A company is looking for a Technical Support Specialist - Azure & Microsoft Tools.Key Responsibilities Provide advanced technical support to a global community of technical professionals Trouble...Show moreLast updated: 1 day ago
    • Promoted
    Travel CT Technologist

    Travel CT Technologist

    Healthcare SupportLawrenceville, GA, US
    Permanent
    Healthcare Support is seeking a travel CT Technologist for a travel job in Lawrenceville, Georgia.Job Description & Requirements. Healthcare Support Job ID #474138.Pay package is based on 12 hou...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Tech - $1,984 to $2,137 per week in Austell, GA

    Travel CT Tech - $1,984 to $2,137 per week in Austell, GA

    AlliedTravelCareersAustell, GA, US
    Full-time
    AlliedTravelCareers is working with Host Healthcare to find a qualified CT Tech in Austell, Georgia, 30106!.Host Healthcare is an award-winning travel healthcare company with an immediate opening f...Show moreLast updated: 30+ days ago
    • Promoted
    FT Night CT Tech (3 - 12 hour shifts)

    FT Night CT Tech (3 - 12 hour shifts)

    Wellstar Health Systems, Inc.Austell, GA, United States
    Full-time
    How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission i...Show moreLast updated: 30+ days ago