Operations Assistant

Job Description

Our client is searching for an Operations Assistant for their company located in Southwest Houston. This role is ideal for someone who enjoys variety in their day-to-day work. The salary range for this position is $45,000-$50,000 per year.

Duties / Responsibilities :

• Serve as the first point of contact for customers via phone and e-mail and provide clear and professional communication.
• Process customer orders and keep customers routinely updated on the status of their orders.
• Handle customer inquiries, resolve issues, and ensure a positive customer experience.
• Maintain accurate records, files, and databases related to operations.
• Assist with daily shipping and receiving of small products (Fed-Ex, UPS, and USPS).
• Identify areas of improvement and support the implementation of new processes.
• Other miscellaneous administrative duties.

Requirements :

If you are interested in this position, please apply on-line or e-mail your resume to jotto@hire-authority.com.