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Supply Chain Customer Collaboration Analyst
Supply Chain Customer Collaboration AnalystColgate-Palmolive • Piscataway, NJ, US
Supply Chain Customer Collaboration Analyst

Supply Chain Customer Collaboration Analyst

Colgate-Palmolive • Piscataway, NJ, US
2 days ago
Job type
  • Full-time
Job description

Supply Chain Customer Collaboration Analyst

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Toms of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hills Science Diet and Hills Prescription Diet. Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world. Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live. A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work / life effectiveness.

Colgate Palmolive strives to deliver an exceptional customer experience through leading critical customer-facing-functions such as customer service, distribution and transportation. The individual will need to build strong relationships by providing robust analytical skills, communication skills and leadership skills to leverage internal and limited external customer data to maximize customer satisfaction, best in class service, efficiency improvements and aligned demand plans. This role is a critical component of our supply chain, working collaboratively to ensure that quality, safety and the experience of our customers is our top priority.

Key responsibilities include :

  • Demonstrate robust analytical and quantitative skills, proficiency with computer systems, and strong communication skills to establish relationships with our top customers and sales teams.
  • Think strategically, challenge convention, and be willing to take a leadership role within the team.
  • Develop analytical skills, demonstrate leadership, gain valuable customer experience, and shape the direction of how CP provides an improved customer experience.
  • Identify and communicate customer specific changes / trends that impact the demand plans.
  • Assures service level performance is aligned with the established customer requirements.
  • Play a critical role in collaborating with Planning and Sales within CP to improve national forecast accuracy and better distribution of finished goods inventory.
  • Represent customer forecasts in the Sales & Operations Planning process, and perform forecast accuracy analysis to identify focus areas within the operating companies.
  • Collaborate with our customers to identify areas of opportunity for greater efficiency and service improvement.
  • Seek opportunities and lead improvement projects, including but not limited to new technology assessments and implementations, and logistic efficiency improvements.
  • Identify and potentially participate in opportunities to be involved in benchmarking, attending industry conferences, and provide critical input into the strategic direction of the organization.

Required qualifications include :

  • Minimum of a Bachelors degree or higher is required; focused degree in Supply Chain, Business, Engineering, or another related field.
  • Minimum of two (2) years of proven experience.
  • Strong analytical skills and proficiency with Excel (pivot tables & V Lookups) and Word.
  • Curiosity and desire to learn new systems / applications.
  • Experience working across cross-functional teams.
  • Proven problem-solving and analytical skills.
  • Strong understanding of replenishment, forecasting, and inventory management.
  • Preferred qualifications include :

  • Proficiency with DOMO, Sigma, Snowflake, Google sheets, Google Data Studio.
  • Solid understanding of SAP and how to use the system capabilities to drive value.
  • Strong understanding of the end to end supply chain.
  • Supply Chain experience or knowledge in Order Management, Forward and Reverse Distribution / Logistics, Replenishment, and / or Planning.
  • Customer facing experience.
  • Familiarity with Python or SQL.
  • Customer-centric mentality.
  • Collaboration and communication skills.
  • Proficiency with Tableau or SQL or similar reporting tools.
  • Compensation and benefits salary range $ - $ USD pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles. Benefits include medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation / PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

    Our commitment to inclusion begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation. For additional Colgate terms and conditions, please click here.

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    Supply Chain Analyst • Piscataway, NJ, US

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