Implementation Manager- DualEnroll

Implementation Manager (Higher Education Registration Workflow Platform)

Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets.

About DualEnroll (A Banyan Portfolio Company)

DualEnroll was founded in 2012 with a mission to streamline and automate every facet of dual and concurrent enrollment, enabling colleges to serve students more effectively and efficiently. Trusted by over 100 colleges across the United States, our native cloud SaaS platform offers comprehensive tools for student admission and registration, credentialing high school instructors, managing ongoing mentorships, and supporting course administration and reporting.

As a proud member of the Banyan Software family, we combine our expertise with Banyan's resources to drive further growth and innovation.

Job Title : Implementation Manager (Higher Education Registration Workflow Platform)

Location : Remote (US Based)

Salary Range : USD 70,000- 80,000 per annum

Overview

We are seeking a highly organized, relationship-driven Implementation Manager to lead onboarding and deployment of our registration workflow platform for colleges and postsecondary institutions. This role partners closely with college registrars, IT teams, academic leadership, and student services offices to configure workflows, align institutional processes, and ensure colleges launch smoothly and derive immediate value from the platform. The ideal candidate has direct experience with higher-education systems and understands how colleges manage registration, course approvals, data workflows, student onboarding, and compliance requirements. This role requires strong project management, excellent communication, and a deep understanding of how technology supports complex academic processes.

Key Responsibilities

Project & Stakeholder Management

• Serve as the primary point of contact for all college customers during onboarding and implementation.
• Build and manage project plans, launch timelines, registration-cycle milestones, and success metrics.
• Facilitate kickoff meetings, workflow design discussions, and ongoing progress reviews with registrars, advisors, IT administrators, and other academic stakeholders.
• Coordinate internal teams (Product, Engineering, Support, Customer Success) to ensure timely delivery and issue resolution.

Workflow Design, Technical Setup & Configuration

Training & Change Management

Implementation Monitoring & Success Measurement

Required Qualifications

Preferred Qualifications

Success Indicators

What We Offer :

Why Join DualEnroll? Be part of a mission-driven team dedicated to enhancing education access through technology. At DualEnroll, you'll have the opportunity to work on impactful projects in a collaborative, innovative environment supported by Banyan Software's resources and expertise.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan : Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

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