Account & Relationship Management Executive

Account & Relationship Management Executive

Permanent remote role. Preferred candidate will be located in EST or CST. As an Account & Relationship Management Executive, you will manage a portfolio of accounts, with a significant role in setting and negotiating product / service terms. You will leverage your deep understanding of business and account needs to create demand for the organization's products and services, driving revenue and ensuring high customer satisfaction.

Responsibilities :

• Develop in-depth relationships with key decision-makers in assigned accounts.
• Conduct thorough needs analysis to align products / services to customer requirements.
• Negotiate terms and close sales with a high degree of authority.
• Develop and implement targeted sales strategies.
• Track and analyze sales performance metrics and tailor strategies accordingly.
• Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.
• Provide detailed and accurate sales forecasts.
• Support clients during the implementation of products / services.
• Resolve complex customer issues promptly and effectively.
• Identify opportunities for upselling and cross-selling within the account portfolio.

Skills :

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Equal Employment Opportunity : Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer / business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.