Legal Intake Specialist

Job Description

Job Description

Our rapidly growing law practice is seeking a full-time legal intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments.

We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today!

Position : In Office | Not Remote

Compensation : $32,000 - $40,000

Responsibilities :

• Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood
• Coordinate awareness initiatives and foster relationships with other attorneys alongside the marketing team in order to help grow our prospective client base
• Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently
• Manage attorney schedules, including prospective client consultations, to foster caseload growth
• Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency
• Answering and screening initial inquiries from prospective clients
• Obtaining pertinent information from prospective clients to determine the prospective client's legal needs. Entering this information into the email and case management system
• Drafting and sending engagement letters and initial documents to prospective clients
• Assisting potential clients in assembling documents required to support their claims

Qualifications :

About Company

Here at Ted Law Firm, we're building a next-generation law firm, based on best practices from hundreds of leading personal injury law firms across the country. We're growing fast and provide strong opportunities for growth.