Patient Registration |Full Time

Patient Registration | Full Time

Job Category : Administrative / Clerical

Requisition Number : PATIE012752

Location : Meritus Medical Center, Hagerstown, MD 21742, USA

Pay Range : $18 to $24.44 USD

The posted range is the budgeted amount for this position. The actual rate of pay will be determined based on several factors, including your relevant experience, education, skills, internal equity, and alignment with Meritus Health's compensation practices.

Description

Patient Registration | Full Time Shift : 8a-8 : 30p | 72hrs bi-weekly | Every Other Weekend

Greets and receives the patient into the health care system. Manages the registration process to ensure the financial viability of Meritus Health. Responsible for accurate and timely interviewing of patients and / or relative in a courteous manner to obtain registration data based upon comprehensive data elements to complete the registration process. Communicates with physician offices concerning clinical information. Communicates and supports hospital departments using electronic health system (EHR). Ensures that all state / federal regulations are met. Initiates and coordinates the information necessary for prompt and efficient admission of patients in compliance with state and federal regulations. Maintains knowledge of revenue cycle operations, third party reimbursement, and medical terminology. Uses excellent customer service, written and oral communication skills.

Minimum Qualifications :

Education : High School diploma or GED is required. College course work in accounting or business-related fields preferred.

Experience : A minimum of three years customer service experience required. Three years of recent experience in a physician / hospital scheduling and registration or business office environment preferred.

Licensure / Certification : N / A

Knowledge / Skills / Abilities : Knowledge in admissions, registration, and insurance verification. Excellent oral and written communication skills. Working knowledge of office equipment and computers. General knowledge of hospital payment plan guidelines. Working knowledge of healthcare insurance payers. Basic knowledge of medical terminology. Strong negotiation skills. Strong communication skills. General knowledge of time of service collection procedures preferred. Excellent customer service and telephone etiquette. Must demonstrate the ability to use tact and diplomacy in dealing with others. Must demonstrate the ability to follow verbal and written instructions. Attention to detail, with the ability to analyze and determine the type of data needed to complete various types of patient registration functions. Must demonstrate ability to multiple task and work under pressure with minimal supervision. Must have the ability to comprehend, apply, and follow all policies and procedures. Must have the ability to adapt to an ever changing work environment.

Caring for Our Team We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes :

• Health, Dental, and Vision Insurance Coverage begins on the first of the month following your hire date.
• Life Insurance & Disability Coverage Includes company-paid life insurance, as well as short- and long-term disability benefits to provide peace of mind.
• Paid Time Off (PTO) A generous PTO program designed to help you recharge and maintain a healthy work-life balance.
• 401(k) Retirement Plan Benefit from a robust company match to support your long-term financial goals.
• Education Assistance & Tuition Reimbursement Support for your continued learning and career growth.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Options to save pre-tax dollars for eligible healthcare and dependent care expenses.
• Shift Differential Pay Team members working evening, night, or weekend shifts may be eligible for additional pay.

Happy to Help At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.