Part-Time Administrative Assistant

Job Description

Job Description

Part-Time

Administrative Assistant

Position Overview : Urban Wellness is seeking an Administrative Assistant to work under the direction of the Director of Client Experience. The Administrative Assistant will provide support to our team, across the board, as well as directly to the Intake  team.  Employees in this key position will be responsible for filling in for the Intake Coordinator in the event that they are out of the office. This team member will work up to 20 hours per week, with agreed-upon 50% of  assigned hours between Monday- Friday.

About Urban Wellness : Here at Urban Wellness, we believe in creating the best atmosphere for our clients and employees and giving back to our community. Our mission is to help members of our communities reconnect with the things that are truly important and thrive, both in their own lives and in their relationships. We strive to make wellness a down to earth practice. Our vision is to eliminate mental health stigma by creating awareness of, appreciation for, and acceptance of mental health self-care.

Our Values : Urban Wellness lives by values that guide who we are as a team and how we present to our communities. We hire staff who bring these values to life.

Creating strong relationships : Building strong, meaningful relationships is a basic need for all of us. We value building relationships within our community and helping our clients do the same. It’s also a hallmark of our business to promote strong, lasting bonds within our team and to work collaboratively both in the office and out in the community.

Serving the community : Part of our mission is to contribute to promoting wellness within the community through community involvement, speaking engagements, and financial contributions. It is our goal to reach more people and provide psychoeducational services to students, teachers + administration, and businesses through regular outreach in the community.

Invest in quality : We’re committed to providing the best atmosphere for our clients and our team. Our commitment is seen in our beautiful workspace for our employees and a comforting space for our clients and in offering the extra touches like coffee + tea stations, fun music, a collaborative environment for our team, and wrap-around services for our clients. We promote continued education for our clinicians through quarterly trainings in evidence-based practices so clients can feel safe knowing their therapist is always growing in their skill.

Promoting inclusion : We promote hiring clinicians of varying backgrounds, beliefs, and specialties to better serve the diverse and unique experiences of our clients. It’s also important that our office promotes a foundation of diversity, equity, and inclusivity in its culture and practice. We also work to be an actively anti-racist and anti-oppression practice and want individuals who are ready to join us in putting in hard work to examine how we can center ourselves, our company and our community to fight against systemic racism.

Reports to : Director of Client Experience

Essential Duties and Responsibilities :

Administrative  Department Responsibilities :

• Perform client care duties including assisting with intake calls, answering the phone and responding to emails to schedule clients and answer general and specific questions about the Practice.
• Communicate with clients regarding information on file and maintain current credit cards, release forms, and demographic information
• Process paperwork and documents submitted by clients.
• Successfully complete assigned weekly tasks
• Assist Director of Client Experience with social media management (creating and sharing posts)
• Assist with website maintenance
• Attend mandatory staff meetings and training programs.
• Perform other duties that may be assigned.

Qualifications and Skills :

Work Environment and Physical Requirements :

All requirements listed below are subject to possible modification to reasonably accommodate individuals with disabilities.

Schedule Requirements & Work Location :

This position is not right for you if you’re :

This position perfect for you if you’re :

Job Categories :

FLSA Status : Non-Exempt

Pay-type : Hourly

Classification : Part-Time

Benefits Eligible : No

Safety Sensitive : No

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