Application Administrator

Application Administrator

AtkinsRéalis is one of Canada's largest private sector nuclear engineering groups. We have been providing a wide range of services to the nuclear industry in Canada and around the world for more than 60 years. We are proud to be the steward of Canadian CANDU nuclear technology.

Location – Mississauga, ON

The Application Administrator is responsible for overseeing the lifecycle of designated software applications. This includes installation, configuration, upgrades, patching, user management, and performance tuning. The role demands an analytical mindset, technical proficiency, and a customer-focused approach to solving problems and delivering value. Candu is seeking someone to administer several applications, including Aconex, SAP SuccessFactors and potentially others.

Your role within the team

System level activities required to support the software, which include activity items such as :

• Application Management : Install, configure, and maintain business applications and systems. Coordinate with vendors and IT teams to ensure applications are deployed and patched according to best practices.
• User Support : Provide technical support to end users, addressing issues, managing user accounts and permissions, and resolving tickets within agreed service levels.
• Monitoring and Optimization : Monitor application performance, identify bottlenecks or errors, and proactively recommend and implement optimizations to ensure availability and efficiency.
• Upgrades and Patch Management : Plan, test, and execute upgrades or patches for applications, minimizing downtime and ensuring system integrity during and after updates.
• Security : Implement and maintain security controls for applications, including user authentication, access control, data protection, and compliance with company policies and relevant regulations.
• Documentation : Create and update technical documentation, including installation guides, configuration notes, troubleshooting procedures, and change logs.
• Incident and Problem Management : Investigate incidents, perform root cause analysis, and coordinate with cross-functional teams to resolve recurring issues.
• Vendor Management : Liaise with software vendors for support issues, licensing, renewals, and service improvements.
• Integration : Collaborate with development and integration teams to support the seamless connection of applications with other systems and data sources.
• Backup and Recovery : Implement and regularly test backup and recovery strategies for critical application data to ensure business continuity.
• Reporting : Generate regular reports on application health, usage statistics, compliance, and user satisfaction.
• Continuous Improvement : Stay up to date with new releases, features, and trends in the application landscape. Advocate for and implement improvements that enhance business processes.

The ideal candidate

Are you up for this challenge? Apply today and join our team to help engineer a Better Future for our Planet and its People.

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds, and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion, or disability, but enriches itself through these differences. AtkinsRéalis cares about your privacy. AtkinsRéalis and other subsidiary or affiliated companies of AtkinsRéalis (referred to throughout as "AtkinsRéalis") are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use, and transfer your Personal Data.

By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.

Appropriate accommodations will be provided upon request throughout the recruitment and hiring process as required by Company policy and the Accessibility for Ontarians with Disabilities Act (AODA).

Successful applicants will be notified about AtkinsRéalis' accommodation policies at the time the employment offer is extended, and the information will be shared with new personnel during the onboarding process.

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