Manager, Enterprise Renewals Specialists (Remote)

Manager Of Enterprise Renewal Sales Specialists

CrowdStrike is seeking a Manager of Enterprise Renewal Sales Specialists to join our Worldwide Sales and Operations Organization and Global Renewals Management Function. As a key sales and operations support function, the Enterprise Renewal Sales Specialist Manager is critical to CrowdStrike's ability to achieve sustainable retention of key accounts, protect annual recurring revenue (ARR), and drive operational discipline in the field for renewals management and deal support activities. This critical teammate will be responsible for : (i) scaling the enterprise renewals specialist function (ii) driving execution through cross-functional partnerships across the organization.

Support the field sales organization and sales operations team in driving ARR retention at scale through execution of the following :

• Lead a team of enterprise renewal specialists who are responsible for supporting the enterprise field sales team with the renewal sales process
• The enterprise renewal sales specialists team supports the enterprise sellers with renewals and complex quote creation as well as deal support activities
• Manage a team of Enterprise Renewal Specialists to ensure timely and accurate quoting of renewals
• Ensuring proper KPIs and reporting are in place to monitor the effectiveness of the team
• Continuously evaluating opportunities for process improvement
• Collaborate with sales leadership on scope of deal support activities and act as escalation point of contact
• Develop enterprise renewal sales specialists team coverage model based on alignment of support to various theaters / countries / customer segments
• Create controls to ensure proper renewals quoting and contract data accuracy
• Implement an automated workflow for intake of quoting requests and monitor and track team effectiveness
• Document and maintain complex quote structures and best practices in a central repository. Ensure team follows globally consistent processes around renewal / complex quoting scenarios
• Support renewal processes and CPQ transformation initiatives and provide business requirements for any system enhancements
• Partner with Deal Desk / Legal / Finance / Sales Operations / Sales on establishing world class renewals and deal support to the field sales organization
• Develop talent and ensuring each team member has clear development goals and career growth objectives

What You'll Need :

Benefits of Working at CrowdStrike :

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social / recreational programs on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

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Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $110,000 - $160,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please click here.