People Experience Manager

Skills and Attributes :

• Self-starter with a strong ownership mindset, comfortable navigating ambiguity and working within a small team that leads major, high-visibility, global initiatives.
• Adaptable and flexible, embracing change and prioritizing effectively to meet evolving stakeholder needs and deliver results in a fast-paced, deadline-driven and dynamic environment.
• Collaborative, building strong relationships across teams, regions, and functions to mobilize action and deliver key global initiatives. Exceptional stakeholder management and project coordination skills; ability to build consensus and drive accountability across diverse teams and seniority levels.
• Proficient in progressing multiple strategic projects simultaneously, ensuring deadlines and deliverables are achieved in dynamic, evolving environments. Adept at managing project risks and dependencies, with a track record of identifying issues early and escalating or resolving to maintain delivery momentum.
• Critical thinker, anticipating and identifying risks and able to provide clear, actionable insights and recommendations to inform decision-making and progress.
• Creative and people-centric, driving engaging communications and innovative approaches that empower colleagues and maximize initiative impact.
• Strong communicator, able to convey messages confidently and credibly at all levels (written, verbal, presentations), tailoring style and strategies to different audiences including senior leaders and cross-functional groups.
• Highly organized and detail-oriented, demonstrating rigor in quality control, monitoring, measurement, and tracking across communications and project delivery.
• Champion of service excellence and an improvement-driven culture, proactively seeking opportunities to enhance efficiency and service and product quality.

Experience Required :

• Minimum of five years’ experience in a corporate (ideally professional services) environment.
• Demonstrable, advanced project and program management experience :
• Proven ability to manage multiple complex projects / programs simultaneously, delivering results independently and on time in fast-paced environments.
• Experience scoping and launching projects from scratch, tracking, measuring, and delivering on KPIs.

Technical experience

• Demonstrable high proficiency in the full Microsoft Office suite for communications, reporting and presentations.
• Excel : Experience building and managing spreadsheets to track project progress, conduct data analysis and generate actionable insights. Skilled at creating charts / dashboards to communicate key quantitative messages clearly.
• Word : Experienced in drafting high-quality reports and communications, using advanced formatting and document structuring to ensure clarity and professionalism.
• PowerPoint : Accomplished slide writer, able to develop clear, visually engaging, and persuasive presentations for both senior leadership and broad colleague audiences. Comfort using data visualization tools to present complex ideas for impact.
• Outlook : Skilled in efficient diary management, meeting scheduling, tracking event acceptance, and preparing polished communications.
• Experience leveraging AI tools to optimize work and drive efficiencies.
• Demonstrated commitment to advancing an inclusive, high-performing, values-led culture.