Technology Architect UC&C

UC&C Technology Architect

Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

We are looking for UC&C Technology Architects who are passionate about leveraging technology innovation for the betterment of humanity. This exciting customer-facing Technology Architect role will work in partnership with our Sales, Solution Engineering & Customer Success Executives, leading innovative conversations that help shape the growth of our enterprise customers. Technology Architects design and architect solutions utilizing our technology services platform. The successful Technology Architect must have a strong desire to leverage their technical and sales skills, including business acumen, to understand business requirements, develop a technical sales strategy, and effectively present solutions that address our customers' requirements and provide business value.

Location

This role has been designated as fully remote, candidates must reside in the United States.

The Main Responsibilities

• Specialized Solution Design
• Specialist Expertise
• Product Partnership
• Customer Meetings
• Custom Solutions
• Sales Enablement

What We Look For In A Candidate

Bachelor's Degree in Engineering, Physics, Computer Science, related fields or equivalent industry experience in the private sector or military. Five years of relevant job experience. Pre-sales role responsible for needs identification, qualification, and solutions design with Zoom UC & Phone, Webex Meetings & Calling, Microsoft Direct Routing, Cloud UC solutions, Cloud SBC solutions, Advanced Analog Replacement solutions, SIP Trunking Solutions, Carrier PSTN Infrastructure, IP / Data Networking. Demonstrated understanding of advanced UC&C applications across multiple product areas with extensive knowledge of competitive offerings and trends. Ability to independently orchestrate & lead discussions with clients across many levels including C-level, VPs and Directors within IT. Proven track record of success attaining sales quota through leveraging technical relationships to up-sell existing customers and calling on new leads / prospects to generate business within an assigned territory utilizing solution selling methodologies. Advanced written and verbal communication skills. Proven ability to work with multiple levels of decision making. Clearly articulate technical solutions in writing, on the phone, using video, or in person. Expert problem-solving skills and ability to methodically understand and resolve complex issues across multiple products to integrate into a seamless customer solution. Ability to work independently, part of a team or pull together and lead a team to build complex customer solutions. Must be able to build strong team relationships and easily transfer technical information. Ability to work under pressure with tight deadlines and on multiple projects simultaneously. Must be very detail oriented and demonstrate a high degree of accuracy. Attention to detail with good organizational capabilities. Ability to prioritize with good time management skills. Must possess expert level communication skills capable of creating engaging proposals and presenting them to customers at any level of expertise. Advanced knowledge and usage of computer business applications such as Outlook, Word, Excel, Visio, and PowerPoint required. In one or more specialized technologies. Experience in solution consulting - ITIL. Some travel required.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors Location Based Pay Ranges : $115,763 - $154,350 in these states : AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $121,559 - $162,068 in these states : CO, HI, MI, MN, NC, NH, NV, OR, and RI. $127,344 - $169,785 in these states : AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.